Service is not good, do not rely on verbal communication from the staff. If possible, insist on dealing with management.
Ive live in the Phase 1 now, after a year in Pabse 3. Phase 3 is well maintained and clean. The move to Phase 1 has been disappointing at best. Not sure if its becaus of the percentage of low income housing in this building or what, but maintenance definitely does not keep up Phase 1 like it does Phase 3.Theres active black mold problem from a water leak in one of the hallways that Ive asked them to at least tape off, no response. The smell of the trash rooms permeates the hallways within 50 yards of the trash room, and even though they are now a no smoking building (per a new ordinance in San Bruno) they allowed it previously and havent done anything to get rid of the cigarette smoke smell in the halls. The hallway carpets are stained with lord knows what, and the walls all have dings and scrapes. The doors to the hallways are metal and hollow so you can hear right through them. We moved into a filthy apartment with stained carpets and dirty finger prints on light switches and doors. Weve tried working with facilities twice (total time, 4 weeks) to get a carpet cleaner in here and so far, no luck. Ive spoken to both technicians and managers about it, they say its scheduled and that itll get cleaned, yet somehow, no one has ever shown up.
The leasing office staff is professional and move quickly to get things done. The complex is clean and has great amenities. Even the smallest apartment is roomy and comfortable for a couple and 2 large dogs.
I really like Avalon because the apartment is clean and luxury! Convenient transportation and shopping market. The most important thing is that we have gym and pool in our building.
They have a great maintanance team, work fast and fix anything
Avalon San Bruno located in Silicon Valley/San Francisco, walking distance to the BART and Cal Train stations, offers one, two and three bedroom San Bruno apartments and townhomes with an array of amenities. Imagine entertaining in modern kitchens with granite countertops and stainless steel appliances in select homes. Live your life effortlessly with amenities that include a pool, sundeck, and spa, state-of-the-art fitness center, and professionally landscaped courtyards. Our community is conveniently located less than 1 mile to the San Bruno BART and Caltrain stations, 3 miles to the San Francisco International Airport, and offers easy access to I-280 and Route 101.
Variable, 3-Month, 4-Month, 6-Month, 7-Month, 8-Month, 9-Month, 10-Month, 11-Month, 12-Month
Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: 50 Pound Weight Limit. Maximum 2 pets per apartment. $50.00 pet rent. $500 pet deposit. Restrictions: Rottweiler, Boxer, Doberman Pinschers, Alaskan Malamutes, Pit Bulls, Basset Hounds, American Staffordshire Terriers, Blood Hounds, Staffordshire Bull Terriers, Bull Mastiffs, American Bull Dogs, Argentine Dogs, German Shepherds, Akitas, Tosa Inus, Presa Canarios, Shar Peis, Fila Brasileiros, Wolf Hybrids, Chow Chows, Dalmatians, or any mixes with these breeds.
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