maintenance is slow I recentley moved in & a few things need fixing. Office staff says they'll send someone but no one has came yet.
You would think staff would have the apartments nice & ready for new people moving in.
I was excited after touring & excited to move in but not anymore.
This place is terrible! Maintenance sucks, office seems to never have any clue to what work order u put in...Never fix anything!! Washer smells like MOLD! BATHROOM SMELLS LIKE ROTTEN EGGS EVER MORNING! THE PAINT PILLS OFF WALLS! THEY WONT FIX ANYTHING .... NO CARBON MONOXIDE DETECTOR!!! FOR THE 1600 U PAY HERE SAVE URSELF THE HASSLE AND LOOK ELSE WHERE!!!
I moved in April 20th and 2nd day no hot water, stove not qorking, cant cook, tbey did fix that.Can't open mail box,got very important papers coming in mail and was told that I have to wait til May 3rd for maintenance to put another lock thwn I can get a key, NO communication at all. Patio door is sooo hard, maintenance stated he would replace, now the lock broke and he is on vacation and another one will come today and he didntDoor off track where washer/dryer is, was told today have to wait for construction to come tomorrow and they will fix, we will see.Pole in master bdrm broke supposed to be fixed today, nobody came again, just lies, i will contact the owner/regional mngt and contact attorney, this doesn't make no since at all POOR Customer Service, they tell you what u want to hear to jeep u quite, Enough is Enough, plus i paid a month in advance, is this how you treat your rwsidents, woq not good...I have been to office and all they do is write down the same problems th
When asked to fix something in apartment they will. However, they sometimes are not always on the ball by putting your request in and say the office is open when nobody is even there. The outside maintenance is kept up but I do feel like it is a little pricey. Overall, it is still a good place to live.
I am very happy with the way how maintenance is quick it does not take long for them to get back to issues.
Welcome to Sierra Vista Apartment Homes, a community created for your comfort and convenience. Enjoy the convenience and comfort of residing in a beautiful gated community nestled in a park-like setting that is within minutes of medical services, shopping, dining, public transportation, and Loma Linda University. While at home you can enjoy our beautiful swimming pool, fitness center, tennis courts, and a dog park. We are professionally managed, and our helpful and friendly staff are available to assist you. Call our leasing office today for more information on your new home at Sierra Vista.
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