So DISAPPOINTING!! We came from different state looked at an apartment, reserved a unit, we got the approval, and got excited about it. After few days I receive a call from the leasing office that oh sorry the apartment will not be available and we dont have any availability for your time, you should pay extra for more days ( that we wont be living in ) as our availability works, & we will cancel your application, and the app fee will not be refundable! ARE YOU KIDDING ME! What a mess!! Honestly. The worst customer service ever. This was the worst experience ever we had, especially with Katty & Ann !! and we will never come back or live here and definitely will tell our friends and family not to come. Seriously people STAY AWAY!
Really this is how you treat your prospects residents.
If your looking for a place to call home, look no further. The apartments, community and the service you receive are amazing. The office personnel are professionals who are helpful and friendly. They care about your comfort and happiness at Carmel. The maintenance dept is first rate and always handles any problem quickly and efficiently. You wont even know they cane in always cleaning up after any work they preform. I have lived in many places in my lifetime and I have never felt as safe and happy as I have at Carmel.
This is easy quiet living that affords you comfort with plenty of amenities. There is nothing out here like this.
Nice. No problems. Quiet. Definitely will renew lease.
Great environment to raise a family.
Carmel features newly remodeled 1, 2 and 3 bedroom apartment homes that include all new designer features such as quartz countertops, dark maple cabinets, black kitchen appliances, in home full size washer and dryer and two tone paint. Our homes also include a direct access 1 or 2 car garage, private patio or balcony, nine foot high ceilings, walk-in closets, non-smoking buildings, 24 hour emergency maintenance and a 30-day move-in guarantee. Carmel offers luxurious gated apartment homes, within the master planned community of Terra Vista. Community features include resort style pool, two spas, walk-in wading pool, state of the art 24 hour fitness center, clubhouse with full kitchen, fully equipped business center, play area and more. The award winning Coyote Canyon elementary school and the 45-acre Ralph M. Lewis Park are a short walk from the community. Finally, Carmel is conveniently located near Victoria Gardens lifestyle center. It just doesn't get any better than this.
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