The Madrid is ideally located minutes from LAX, 405 Fwy, Howard Hughes Center, Westfield Culver City Mall and Marina Del Rey. Our newly-renovated apartments and abundant amenities are designed to meet the demands of your lifestyle. And, our beautiful park-like setting is the urban oasis you have been looking for.
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Very clean, very secure and very well kept.
First impression was disappointing. I had an appointment and waited at the gate for over 20mins as I repeatedly called the office with no answer. I called security and they were paged but still no one showed up. After half an hour the office answered with a cold tone. No apology. The manager left early and the substitute assistant knew very little of the property. She also forgot to give me back my DL & when I asked if she please wait for me to return for it, she said no. I live over an hr away from the property but would have arrived only be 5mins after 6pm. She still said no and that she's leaving right at 6 when she's off. Did not apologize, didn't care. SHE's the one who forgot to give my DL back! She was cold and not helpful. When I arrived, she didn't say sorry for not giving back my DL & instead she was as unwelcoming as when I first got there. The actual manager never called me back. I asked a tenant her opinion of the property and was very honest with me. Said "if you want a non responsive management team who simply doesn't care to address concerns and pay for overpriced units, then this is your place. I would not recommend it and I've lived here for almost 3 years but have roommates to offset costs. I hate it here. Am looking elsewhere." Don't move here. Can you imagine how suffocating the tenants must feel? No thanks!