If you are looking for that perfect apartment home in the best La Verne area --where you can relax at our heated pool, work out at a 24hr fitness center, use the laundry room 24 hours a day, use a BBQ area WITH SUN DECK, watch your children play in one of our 2 playground, have use of a clubhouse-business center with free internet access, that is a Pet friendly community. THEN THIS IS THE PLACE FOR YOU! Live in the college town of LaVerne in a great community for a price you can afford. Our floor plans feature Central Heat & A/C, ceilings fans, large bathrooms, private patio, and more. Ask about our totally remodeled Apartment Homes that offer two-tone paint, granite counters, raised panel doors, upgraded carpet,new kitchern cabinets, mirrored wardrobes and more. We have a new Platinum Luxury Condo-Style section with garages, full size washer/dryer, double door refrigerator w/ ice maker, dual pane windows... 100% SMOKE FREE
6-Month, 9-Month, 12-Month
Overall I have been very pleased with my experience here. Maintenance is amazing and makes repairs right away. The only things that I would change is reinforcing the noise policy and a separate billing method for the water. I also think that the mickey mouse pool should be cleaned out better.
A few small inconveniences, mostly related to maintenance requests. Otherwise exemplary.
The office staff manager was extremely rude every time I tried asking for help. Crystal was nice and polite, though. The toilets in our apartment would make noises at random times and they were never fixed. There was never a good amount of parking for residents.
General repairs are not completed in the best possible timely manner (fixing lights, structural damages). Responses to general apartment issues are heavy handed when done at all. When apartment manager addresses tenants there always seems to be a questionable/manipulative approach. (Feels like an interrogation that is not always to your best interest.)
Apartment manager has admitted there are termites in every structure - btw - and further there is nothing that can be done about this issue.
The buildings are old and run down. The windows leak out air and do not provide any help in the summer or winter which raises our bills. The sink in our bathroom has the faucets installed backwards. The shower is old and stained in the master bedroom. The no smoking policy should be community wide as when we lay in bed at night in the summer, the smoke from people standing in the courtyard of across the way that are allowed to smoke, fills our room and we then have to close our windows.