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Really bad customer service in the front office ladys are really rude and disrespectful. My toilet wasnt working they didnt come to fix into like 2 weeks things break really fast and easily . If you can find somewhere better and affordable please do ! These apartments aint somewhere you can live peacefully
No one ever got back to me
Highlands staff: time to step up. Let's negotiate a reasonable lease termination fee. My neighbors are crazy and it's time to move away.
My neighbors fight constantly and have been arrested numerous times.
I have been confronted and accused of calling the police on them, even though I never have. Even when the police knocked on my door twice to ask about the people in that unit (who I've never spoken too outside of the confrontation)
What's my ideal scenario here? Wait and hope the office takes action? Wait for the members of the apartment to again accuse me of complaining after the office does take action?
I am willing to pay some type of lease termination fee, but it's inappropriate to have a "no exceptions" rule when it's a matter of safety. I hope, in the end, your office staff will be able to work with me instead of saying to-bad-so-sad.
PS the icing on the cake is that there's someone living in the garage across from mine (with a camera so they can hide when people are coming).
Welcome to The Highlands at Grand Terrace Apartments; a welcoming community that prides itself on modern living. Feel at home the moment you step into our wonderful neighborhood, and feel at ease when you see what we can offer you as a resident. Choose between our uniquely designed one and two bedroom apartments for rent, all of which have great amenities and spacious floor plans. Call and schedule a visit with us at our Grand Terrace, CA apartments, we know you'll love it here at The Highlands Apartments.
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