I love living at sandpiper point it's nice and quiet. The only problem I have is when I go pay the rent. Nelly the receptionist always seems to be rude to me that's the only reason I rate a 4.
Management is trash and unprofessionally rude. Maintenance is also trash. Apartment rooms aint too bad. Cheap but it still a place to reside.
No bathroom paint, so constant mold. Was told to wipe down my ceilings and walls everytime we shower to fix this issue? Maintenance never comes out. Hot water breaks for days at a time and they do not send people out on the weekends so it will be out for 3 days a lot of the time. ILLEGAL. HEALTH DEPARTMENT COULD CARE LESS AS WELL. If they do work on it, it is during the week and they shut off all the water with 0 notice beforehand. Did I mention it is a boiler? So yes, the complex goes out. Sorry, office is "working on it with no notice" after they ignored the pleas all weekend from the poor residents begging for after hours maintenance. The staff in the office lies. They will try to rob you at the end of your lease. If you request any mainteance they will WAIT UNTIL YOU ARE MOVING OUT AND THEN FIX SOMETHING AS SIMPLE AS A DOOR KNOB FOR $90! SOMETHING YOU SAID YOU WOULD FIX YOURSELF, THEN TOLD NOT TO WORRY ABOUT IT BECAUSE IT WOULD BE CHEAP. $90?! Left it too clean so they couldn't charge for anything else. Also called 30 days prior to inform them of our lease ending and how we need to let them know. KAREN FROM WESTCO EQUITIES SAYS THEY ARE BETWEEN COMPANIES SO NOTHING NEEDS TO BE SIGNED AND THEY AREN'T EVEN DOING LEASES ANYWAYS SO NO WORRIES. THE STAFF LIED. I WROTE CORPORATE AND MOVED OUT ON MY LEASE END. CORPORATE COULD CARE LESS AND ROBBED US $400 FOR 2 WEEKS WE DID NOT LIVE THERE BECAUSE KAREN SAID SHE TOLD US TO SIGN SOMETHING. WHY WOULD I NOT SIGN SOMETHING IF I CALLED. SHE ADMITTED I CALLED TO LET THEM KNOW IT WAS 30 DAYS BEFORE MOVE OUT AND THEN I JUST DECIDED NOT TO WALK 4 FEET TO SIGN A PAPER? THEY SEND YOUR LEASE DIGITALLY TOO AND THEN DELETE THEIR WEBSITE HALFWAY THROUGH YOUR STAY... I HAD TO GET A "COPY" TO SEE THAT OUR LEASE SAID WRITTEN NOTICE. EITHER WAY KAREN MISLEAD US ON PURPOSE BECAUSE WE WANTED HOT WATER DURING OUR STAY.
Well I never received a reply from them at all.
I love these apartments. They are always nice enough to work with you.
Sandpiper Point Apartments is a large, welcoming and private community here in Fresno CA. Beautifully affordable units available now!!