While I lived at the willows we had difficulty with our AC and told the front office.
The next morning I woke up to a work order on my counter meaning one of the staff let themselves into my apartment WHILE I WAS ASLEEP!
That's just one instance of how awful it is there.
Worst place I've ever lived.
I love it here at the willow's. The staff here are king & friendly. The Maintenance crew are timely with repairs. The complex is always neat & maintained.
The complex has the potential to be a pleasant place to live and attract civilized tennants. However, due to the current demographic of residents allowed to sign leases, the quality of the complex has deteriorated. The rental office is passive aggressive about implementing policies, and does not address complaints at the source. I personally believe that certain apartments filled with over 10 residents at a time, even though tennants are required to declare how many residents there are.
WE MAKE LUXURY AFFORDABLE...come home to The Willows, and you'll feel as if you're coming home to country living. At the base of a picturesque mountain range, these lovely condominium-style apartment homes offer panoramic views and everything required for carefree living. The unique single-level three bedroom, two bath, with no one above or below, has the feeling of a country cottage. The two bedroom, two bath is spacious and well designed, with a walk-in pantry. Close to schools, shopping, Highway 78 and I-15. Come home to The Willows...it's been a long day!
Let me know when this property is back on the market