We lived there for 1 year.During the 1st week of living there the washer leaked.Maintenance man told my husband &I that the water soaked carpet in front of the washer was urine.We told him we don't have a pet, he then told us that it was urine from a person not a animal. Yeah we're going to pee all over the hallway a few days after moving in &then call maintenance! Besides that we had to put in 7 work orders over a few weeks..I remember the# because a lady in the office told us 7 work orders is unacceptable& apologized. I had to call a few times for anyone to come each time because no one would show up on the day we were told maintenance would be there.1 time that a guy did show up he called me into the room to show me some scuff marks on the closet he had made & told me he would come back the following day to paint over them.Of course he never showed up so I called the office about 3/4 days later & when I explained to the woman on the phone what I was calling about she told me I had to put a work order in for that.I explained again & she said the same thing again. I told her "why do I have to do that when the maintenance guy told me what he was going to do & I'm telling you?" She then told me rudely "you can't tell our maintenance men what to do!" After that I got rude.The apartment is very nice looking but things are put together poorly.1 of our maintenance request was for the sliding glass door that wouldn't lock right. A guy came to "fix it" but of course it really wasn't fixed because we had that problem the whole time we lived there.About 3 months before moving out we started seeing rats outside. Right outside our door twice & 1 time I saw 2 rats running across the top of someone's balcony. Anyway, now Rancho Hillside is claimimg we broke the lease eventhough I gave a 30 day notice when our lease was up & we're being charged for all kinds of stuff for example replacing the carpet but down the list there's a charge for carpet cleaning..uh ok.Horrible experience
ITS A BEAUTIFUU; FRIENDLY AND QUIET COMPLEX
They never fix things that break. I've had a bad washer for months an tornnup carpet still not fixed
COME HOME TO LIVE THE ULTIMATE IN LUXURY RESORT LIVING AT RANCHO HILLSIDE, an upscale premier resort community in the Rancho San Diego area, only minutes from downtown El Cajon. Every apartment home has been renovated with granite counter tops, upgraded cabinetry, and much more! Rancho Hillside is where nature's beauty meets luxury living by design, with picturesque mountain views. See the ultimate in style, elegance, comfort, convenience and attractive location at Rancho Hillside. This is quality living at its best.
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