Never heard back
YOU DO NOT WANT TO LIVE HERE!!!!!!!!!! If I could give 0 stars I would. This apartment complex recently re-did a portion of their parking lot. They posted notices everywhere stating that vehicles needed to be moved out of the area that they are were re-doing, totally reasonable. I went to my vehicle to move it and found that I had a flat tire. I also had a dead battery. I worked for a while to get my tire changed and battery jumped. I then began looking for somewhere to park. Of course, there really wasn't anywhere to park because there was a huge part of the parking lot that no one could park in. I found a fence that had multiple vehicles parked along it. I parked there, but I was worried that I may get towed. Luckily, I saw the head of maintenance and approached him to see if it was ok for me to park where I was parked. He said, " yes you can park here, I will be out here tomorrow morning making sure that no one gets towed." Cool (or so I thought). I went out the next day to move my car to an actual parking spot only to find that my car wasn't there. I went to the office and they informed me that they had my car towed. I called the tow place. It cost $420 some odd dollars to get my car out. I let the office know that I expected to be reimbursed for that amount. They let me know that they would speak to the head of maintenance and let me know what he said. They called me back to say that they would not reimburse me for any of the amount because the head of maintenance alleges that he told me to park under covered parking. 1. If he had told me that I would have moved my car... obviously... I approached him to make sure my car would not be towed. 2. He is lying, he never said that to me. 3. There were no open covered spots... I looked... I had literally just driven around the parking lot for 30 minutes looking for a parking space. This place is a nightmare to live at.
Lived here for 4 years/leases, construction here has made life miserable. Customer service used to care, no the old team left because of all the trouble this renovation is causing. Do yourself a favor, don't even consider this place! Don't let the nice pool fool you, living here sucks!
Apartments are nice and place is also nice. Management, even when friendly and nice, dont address problems. There is a big parking issue, not enough parking places for everyone and some people use 2 car spots and management dont do anything about it, even when it was brought to their attention for 6 months. Most of the times you have to park very far. Maintenance team are always very attentive and efficient. Neighbours, I havent dealt with them that much, but I have heard there are some troublemakers. Facilties are kept nice and clean, but again, management dont address problems, there has been an abandoned car in the place for months and it hasnt been towed away. There are other more important reasons why I moved out, but parking issue was a big one.
I really loved living in Monarch Coast! I lived there for 31/2 years! Did not want to leave. Never had any issues there and the maintenance guys are top notch! Hopefully I can move back there real soon.
Newly renovated, Monarch Coast offers luxury leasing coupled with one of the most spectacular views in Dana Point. The community enjoys the fresh ocean breeze and overlooks Monarch Links Golf Course and the Pacific Ocean. Monarch Coast puts you close to shopping, dining and entertainment at Dana Point Harbor, Laguna Beach and Salt Creek. Picture windows, vaulted ceilings and skylights make each floor plan light and airy. Select apartments feature wood-burning fireplaces, premier flooring, granite countertops, European cabinetry, refrigerators, washers and dryers, and oversized decks or patios. The beach community offers a high-performance fitness center, yoga/pilates studio, two resort-style pools and spas, two-lit tennis courts, clubhouse, a business center and a children's play area. For those eager to explore, take to the bike trail and explore.
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