The apartment shakes like there's an earthquake any time someone walks up the stairs. The new faucets are cheap and make such a high pitched noise when on it hurts my ears to wash dishes. There's ant and roach problems.
Upon moving in, management was very difficult to work with. There was a lack of communication and nothing was easy. When we moved in, the apartment was not completed and it took months for work requests to be fulfilled. We have also been overcharged due to mistakes by management. And finally, there is a lack of parking for any visitors because there are vehicles parked in the guest parking spots that are never moved. We have been very disappointed by our experience at Brookwood.
some of the of the pros for these apartments are that the price is very competitive in comparison to other apartments close by. The price per square footage is pretty good and the amenities are pretty good. It is also a couple of minutes away from the 210 freeway which is conveniant. The downside to these apartments is that the buildings are older and some of them look like they are about to collapse. Parking is a nightmare. Besides there being very limited visitor parking some of the parking spots are vertical so you constantly have to rearange your vehicles depending on your schedule.
Even though there has been typical apartment building issues the staff has always done their best to resolve issues when they arise. And they are always pleasant to engage.
My experience has been great so far. The only thing I would like to have is the steps and doorway area power washed.
Welcome to Brookwood Apartments in Covina, CA nestled at the foot of the San Gabriel Mountains, about 20 miles east of Los Angeles, in the heart of the San Gabriel Valley. You'll love our proximity to freeways, the Metrolink station, Citrus College, and APU. Our Brookwood apartments are infused with natural elements like lush gardens and a relaxing pond. When you stay in one of our amazing apartments for rent at Brookwood, feel free to relax in the pool and spa, entertain friends in the barbecue areas, work out in the community fitness center, or work or play in our clubhouse. Each of our apartments comes equipped with a private patio or balcony, breakfast bar, ceiling fan, and dishwasher. Select residences also have cozy fireplaces for those cold winter nights.