Terrace Oak Apartments

Two responsible young adults trying to find a place to call home where we can settle down while we study and work.

Why would you have 3 different color carpets in a 1: bedroom 1 bath apartment? Its ugly and nothing would ever match anywhere !

We were going to rent a two-bedroom. Then one of the people wasn't able to rent with us so that fell through. But Brianna help us to look at a smaller apartment that we could afford. She is quite courteous and helpful. We have not been okay for the apartment but I'm looking forward to moving in.

No units available for rent for a 2bd 2ba unit after therebwas no response to my email. Was not contacted for a tour due to no availability so unable to rate this propedty.

DO NOT I REPEAT DO NOT STAY HERE! This place is not worth it. We are recent renters (2 years, 2016-2018) and their tactics are low and despicable for the following reasons which every potential renter should know: 1. We had a leak in our roof which they only "patched" that continued to leak for the duration of our time there. They finally fessed up they'd have to fix the entire roof and that they just couldn't do that at this time. Additionally, it took a day or two to get them to actually come look at it since the people in the office are only there about half the time (long lunches, let me tell you!) 2. We had our A/C go out twice within two months in late July. It took a week to fix it the first time and another week to fix it the second. Both times it took considerable time just to convince the front office we were actually telling the truth (trying to weasel out of it, of course, telling us to try this or that and then call back when of course they were gone) 3. They stole our security deposit! Upon moving out, we thoroughly cleaned the carpets, walls, and every inch of that apartment to make sure our deposit would be returned to us with only minor holdings. Cue instead the $80 for "carpet cleaning" and $120 for "touch-up paint". Not to mention, they were "withholding for convenience" a utilities bill we had already payed and refused to fork it over! To start, carpet cleaning and painting are required by the state of CA to be the responsibility of the owner, so that was blatantly illegal. On top of that, after weeks of calling both the energy company and them, we finally gave up and never got our energy bill money back. They kept putting us on hold, then disconnecting us, saying they didn't know who we were, etc.etc. It was a shambles. Long story short, do not stay here. It's not worth the time and effort you'll go through just to get simple things done so you can live your life while saving $40 each month on rent. Please heed this warning!!!