I love the apartment and have had no issues. Very pleased with the setting.
Office personnel are friendly, maintenance requests are handled in a prompt and courteous manner.
I hate this place. I don't even want to recertify again because that is how much I hate living there.
Beautiful property. Terry was great. I'm definitely thinking about it!
THE MOST IMPORTANT REVIEW: wouldnt recommend my worst enemy to this place. We lived 8 months with ROACHES. Also, the problem was not fixed when we moved out recently and they already have new people in the original infested apartment! If we still had it I can't imagine what theirs looks like. NO ONE WANTS TO LIVE WITH ROACHES, right? Apparently our situation wasn't so bad though, according to the leasing office, who told us when I complained that I was paying rent for a home I couldn't even live in, "you only had to leave for 4 hours" (while they sprayed our house, which they did many times without even 24 hour notice). I'm sorry, I only had to leave the house for 4 hours? And then what? Come home to fumes, dead roaches on the floor, appliances pulled off the wall and not put back, and STILL LIVING ROACHES?? Yes, that's what I want to do after a long day of work. Come sit on my couch and have roaches crawl on me - which did happen!! You tell me if you'd like that, Hidden Oaks! NEXT TOPIC: lack of communication. My roommate and I had to call so many times to have someone let us know what our final rent would be and when we finally got it and she went and turned it in, a staff member, who was merely ease dropping, called out that we supposedly owed more money. Long story short, she didn't even have the correct apartment number! NEXT: maintenance sucks. Doesn't come on weekends and when they fix things they work for a week and break again. LASTLY, we have apparently "forfeited" our deposit refund because the living room carpet is stained from 2 people living there and walking across it every day for a year. That is called NORMAL WEAR AND TEAR. But to them, it calls for a whole new carpet that I have to pay for. That's right people, I have to pay $500+ to a company that is making plenty enough money to change the carpet. Not that it even needs to be changed!! It should be tho because theres roaches!!!
Hidden Oaks wants to continue offering the same level of customer service, however due to the impact of COVID-19, we will be adjusting how apartment tours are conducted. We invite you to take a live virtual video tour with our leasing professionals. Contact us for more details!
Surround yourself with over 16 acres of mature oak trees and enjoy the privacy of a community all its own. Nearby shopping, recreation, and entertainment allow you to spend your leisure time however you please. Our apartment features include wood burning fireplaces, walk-in closets, washer and dryer in unit, patio or balcony, and private garages. You will also have access to our wonderful community amenities such as two sparkling pools and spas, tot lot, state-of-the-art fitness center, basketball court, three convenient laundry facilities, and resident business center. At Hidden Oaks, we'll show you that city life doesn't mean you have to give up your taste for the country. Our professional on-site staff is here to assist you in making your home at Hidden Oaks a comfortable and peaceful one. We also offer pet-friendly apartments.
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Get $250 off one month's rent + Contact us to receive a tour video by email today!<BR>Lease terms are variable. Please inquire with property staff.
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