Very nice place.
The office manager was very condescending insinuating that I could not afford an apartment little did she know that I make over 10,000 a month and have a good credit score.
The customer service here is terrible and the help number for after hours that they provide doesnt work this place is overpriced and the staff are never around to help.
I am saddened by the negative reviews and now I have great concern about losing our deposit for made up charges. When we did move in inspection everything looked fine but we never did a black light scan. Yes we had 2 dogs in the apt for 3 of the 4 months we were here so we bought a black light to see if there were any urine stains. We found some stains but there are stains on the laminate that are perfect circles that we know for sure we didnt do. The marks appear to be put there by furniture resting on the laminate. We have very little furniture as we are here temporarily until our house in TN is ready. So are we going to get charged for the previous units stains?! We have a $2200 deposit. We came here thinking this place was top notch but Im thinking this was a huge mistake.
I truly enjoyed visiting this location, I was truly ready to fill out an application for the 4 bedroom. My daughters and I were thinking this is it. Then we were told of a 2 car max.! If needing more space, would pay more to have a driveway! What?? That exceeded our monthly max for payment. Unfortunate!!!
Discovery Village, Our Brand-New Phase Now Open! Homecoming at The Preserve is one of the newest apartment communities within the master-planned community of The Preserve at Chino. These luxury apartments are nestled in a gated community that surrounds a 16,000 square-foot community clubhouse. Each apartment includes unique and spacious floor plans with abundant storage and designer kitchens that open into expansive living areas. The interior finishes include wood style plank flooring, energy-efficient appliances, quartz countertops, and in-home washers and dryers. Come home to your resort lifestyle at Homecoming at The Preserve. At Homecoming, experience true resort-style living with our two beautiful clubhouses. Imagine your day starting with a walk around our beautifully landscaped half mile discovery loop trail and ending with a dip in our beach entry pool. Create the day you want in between those activities. Walk indoors and relax in the resident lounge with fireplace and TVs ...
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