I am leaving two stars because the staff was friendly and because the lease fit our needs for a short-term stay while we were transitioning to the East Bay. Otherwise, this was a terrible place to stay. Being one of two apartments in the area that offered short term leases, we decided to stay at the Madison; the staff was friendly and professional (they promptly returned our e-mails and calls) and the location fulfilled our commute needs. That being said, our monthly costs have an extra cost for water, sewage and garbage (on top of the already expensive rent). After we moved in we were told of renovations being done to the outside balcony. This was not disclosed before we signed the lease. The renovation dates kept being pushed out. As such for almost 6 weeks, 100 square feet of our 720 square foot apartment could not be used. When we asked for compensation to our rent, the manager gave us a customer service email address. Despite following up with the customer service email and again with the on-sight management, our request was never acknowledged. The area is filthy, my car was vandalized, the stairwell is literally cracked and falling apart (this was brought up with management), there was a fire down the hall during our second month, other tenants smoke and violate quiet hours, and the laundry rooms have broken washers and dryers (again this was brought up with management and never acknowledged).Again, friendly staff that promptly replies if you are a potential tenant; otherwise, expensive, dirty, unsafe and terribly maintained apartment. I would not recommend this apartment.
No I didnt even get an answer from your agent.
Welcome home to The Madison Belmont Apartments. Situated near downtown Belmont, you'll find newly remodeled homes offering an impressive array of apartment features and conveniences. Our central location offers both convenience and luxury. Enjoy being close to a wide selection of local schools, fine restaurants, shopping and entertainment. Naturally inviting, Madison Belmont provides the perfect place to call home. The apartment residences at Madison Belmont Apartments offer luxurious living at a price that you can afford. You'll be impressed with our accommodating floor plans and expert craftsmanship. Madison Belmont Apartments offer seven versatile floor plans beautifully detailed to surround you in the comfort you deserve. Conveniently located near Highways 101, 280 and Downtown Belmont, these custom-quality residences are sure to please and inspire. Madison Belmont's apartment homes are even within walking distance to Cal-Train. Ideally located in Belmont, we are central to the ...
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