Neighbors can be a bit too nosey. Apartment staff, one in particular, can be unpleasant at times.
Brook Valley was always helpful and always got to my request in a timely fashion.
I lived here for two years, and the professionalism from the staff has been the same since day one. The experience here at Brook Valley, is home. Everyone is so helpful and caring here, your more than just a tenent, were a family and we all look out for each other. Overall Brook Valley is the best!!!! Thumbs up!!!!
Their customer service during and especially after hours are awesome. I've had to call during the after hours and the maintenance man came right away and he called for a serviceman. My toilet had overflowed and they flushed and checked the lines. He was here for about an hour making sure I was satisfied.
Generally it is a quiet apt complex. It is very well maintained and pleasant
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