Great complex and really nice amenities! The current property manager is very friendly and helpful during tours! Plus close to the U of A!
The new GM is the best I've had sense I moved in. She has made sure that repairs were done in a timely manner.
My roommate and I recently moved in, and have had an amazing experience. The manager, Jeremy, goes out of his way to be helpful. Hes quick to reply to messages, even on weekend/off hours. Any of our maintenance concerns, however minor they may be, were handled within 24 hours, if that. The maintenance worker, Eric, is very knowledgeable and friendly.
Its been a great place to live so far!
It took them a month to fix the light bulb in my room
Stay away from these apartments if you want a place to live.
I rented an apartment from out of state months in advance. I paid a security deposit and signed legal agreements. I let the manager know I was traveling over 1,000 miles, and that it was very important that she communicate with me if the apartment would not be ready. She assured me I had nothing to worry about, and that the apartment would be ready. I verified this again with her before driving to Fayetteville. When I arrived at the office, on move in day the management told me I could move in at 3pm, and sent me to turn on the water and electricity. I paid deposits and spent the afternoon getting the utilities set up. When I arrived back at the office at 3pm the manager pulled me into her office to tell me that the apartment was not fished with renovation. She said, "she didn't know" and "it wasn't her fault". At first, she implied that the apartment only needed counter tops, but after asking a series of direct questions I learned that the apartment didn't have counter tops, doors or working plumbing (I still don't know why she had me turn the water on).
The worst part about the situation was the management's inability to problem-solve. They didn't offer me any other apartment or living situation until I asked and suggested that I "just stay with family in the area" for the next few weeks. They offered me a show unit an apartment 15 min out of town that was more expensive than the apartment I agreed to rent, or 200 of my rent of an apartment that I could not move into. Both of the managers seemed to have no idea why this would be a problem, and kept repeating that they "didn't know" the apartment wouldn't be ready. One would think that an apartment manager would have the capacity to walk out of an office and check an apartment to see if it is finished.
I decided to find another apartment and management stopped returning my calls and emails. They refunded my deposit and kept all the fees.
The Quarters on Razorback Road in Fayetteville, Arkansas is the perfect fit everyone! We are a pet-friendly community located near every destination you may need to access: I-540, the University of Arkansas, Diamond Hogs' Baum Stadium, and the Purple U of A Bus Route. We aim to please with our affordable one and two bedroom apartment homes, which feature unparalleled amenities. Each apartment provides residents with plush carpeting, ample storage, and a private patio or balcony complete with stunning views. The kitchens are fully-equipped with a dishwasher, garbage disposal, stove, and plenty of extra cabinet space - a dream for any student that wants to make a snack in between classes or cook a full-fledged meal for their friends and family. With all these features and our central location, it's easy to tell that The Quarters on Razorback Road is the perfect location.
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