This was a great place just untill the management was changed. Work orders were ignored lately despite multiple requests which have never occurred with the previous management. despite other members of the management staff are courteous, the new manager's attitude is rude and disrespectful and have no consideration to whatever emergency you are in. Glad I left this place.
Staff is incredibly professional, timely, and courteous. They answer emails within a few hours which is very rare for most properties I have visited. Overall they have done a great job consulting me through the process and explaining the process as well.
I was very impressed in the staffs knowledge of the property. They are very friendly and accommodating. I was also surprised to see how clean the property was. looking forward to becoming a resident soon.
The refurbished appliances are in constant repair; rather than replaced. Maintenance tickets are opened, only to be closed with a false statement of "closed when the repair is not fixed. The furnace, thermostat, blinds, oven, and laundry room have needed repair the entire two years here. This Spring, someone regurgitated in the parking lot right in front of the building and it stayed there for almost 2 months before the rain washed most of it away. The property is quickly depreciating.The new management is more interested in setting a precedence for taking a tough stand against residents rather than providing any standard of service to them.
Your Invitation to the Exceptional..... Live in a resort-styled community today! The Pointe at Conway is equipped with a state-of-the-art fitness center, resort style pool, tanning beds. The property is gated and sprawled with beautiful landscaping; you will never look anywhere else. Located in Central Arkansas, the Pointe at Conway is conveniently located near shopping and entertainment.
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