The above star is for the staff all except the manager. Other than that, it has been over six months since my bedroom sliding mirror doors have been properly fixed. That I can deal with, but what is unexceptionable in my book is how this company (HSL) and the manager at this complex handles their issues.
I have confirmed with several other renters how unpleasant it is to work with the main manager and higher ups. Rachel.
They dismiss your problems and sweep them under the rug even when you have documented proof of actions being followed to their specification.
Save your time and please go else where. Not to mention theyll raise your rent and charge fees because they can if you sign your lease. Ive had my attorney look over the lease and even he was confused about the wording. Sketchy and unqualified. Yes I may be upset with what theyre doing to me, but my written words are true and I want to save you this pain
This place is horrible. The leasing manager/office staff is not consistent. Maintenance is horrible. I would not recommend this property to anyone!
Awesome people to work with.
I'll be moving from overseas and can recommend this community right now. My questions were answered immediately even via e-mail. From other rental offices I didn't receive basic courtesy responses, not to mention any other data.
So thanks a lot to
Tangie Ruiz, representative
Great app, easy to use it, with very updated information.
Distinctive residences, luxury details and outstanding amenities await you at The Villas at Montebella!
We offer spacious one, two and three bedroom apartment homes with a host of amenities: washer/dryer, fireplaces, and vaulted ceilings in select homes. For the person on-the-go, we also offer completely furnished apartments with all the comforts of home included. Our residents enjoy the beauty of professionally landscaped grounds that create an environment of peace and relaxation. Our community also features; sparkling swimming pools and spas with Wi-Fi hotspots, 24-hr fitness center, and a delightfully furnished residents clubhouse.
Our convenient northwest location is only minutes from NW Medical Center, great shopping, restaurants and entertainment. Surrounded by everything you need to live a quality lifestyle, you'll love the advantages of calling The Villas at Montebella "home". Our professional, friendly staff invites you to become a part of something special.
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