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We lived at Encantada for 1 1/2 years when it was newly built and loved it. The quality of the building was tops as were the amenities. Great pool, always clean and the grounds were beautiful.We are considering another stay
If I could give this place a zero star review, I would. I've lived at this place for 2 weeks and have never been more dissatisfied. To start, I had to call over a dozen times to get a leasing agent to draft our lease. They sent the lease over incorrectly the night before my move in - and waited on my lease to be correctly co-signed by Kayla the night prior to my move in date. Aside from being incredibly frustrating it is completely unprofessional.
It appears as though Kayla is the only one that is authorized to make any decisions and when you are trying to get in contact with her she is either out "on vacation," "out to lunch" and "is behind on paperwork."
The second week of living here, my air conditioner broke and it took 5 days to "fix." I had to leave the city of Tucson to be able to stay in a comfortable environment. Upon returning, the temperate is my apartment was 89 degrees and set at 87. Absolutely ridiculous and I wouldn't recommend this place to anyone.
For paying a premium price to live in Tucson, Arizona you would expect to receive premium customer service - and Encantada Tucson National falls short in every aspect.
Ive only lived here for a week and I already can see myself here for many years. It is so quiet and calm in our complex and everyone is so friendly ! The amenities are GREAT! I love our place!
The quality of the apartments, the amenities, the amazing front desk staff and the maintenance response is awesome!!!
Welcome home to Encantada Tucson National, a premier luxury apartment community. Combining serene natural beauty with easy access to the city, Encantada Tucson National brings you quality of life as appealing as the view you wake up to every morning. Encantada offers unrivaled features and amenities, to provide the most luxurious lifestyle in the area. Enjoy comfort, convenience and a refreshing escape from the ordinary. We invite you to come see for yourself all that Encantada at Tucson National has to offer.
Lease terms are variable. Please inquire with property staff.
Open until 6:00pm
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