Don't rent here!!!!! This place is straight ghetto. Applainces are from the 80's . Management don't care about your compaints ot concerns. They don't tell you about the additional CAM fees . They say its for landscaping but everything but around office is dying. They do not care about people not picking up after their dogs. They also do care if drugs are everyway. They obviously do not back ground check. This place does not deserve a star l, or to be on any apartment list
Currently living in the apartments now 9/5/18. as other people have said DO NOT ignore the bad reviews everytning is valid. The location is about the only thing I like. The walls are extremely thin and Ive been promised numerous times the mold in my shower track will be fixed but hasnt. The staff are flat out rude especially the two men that handle things up front most of the time. Weve had roaches since we moved in and the pest control guy comes in and barely sprays the kitchen then leaves. Weve had problems with them entering our house without promotion or notice three times and really crap apologies. They are very inconsiderate and wont tell you about certain charges. The staff up front lie and go back on their word, especially Shawana when she was here. Thank god they got rid of her. Everyone promises to take care of things and never do. Im really upset I got stuck here and Ive already planned a much better to move for two days after my lease is up.
If you want to be fooled please come and sign here. My honest opinion about moving into these apartments. I read the reviews and decided not to listen to them, worst decision I've made this year. you have to pay extra for the amenities. 60.00 charge on top of rent to use the gym. 20.00 charge not including rent to receive packages. that is an additional 80.00 a year to use the so called amenities. ( they don't explain that PLEASE ASK QUESTIONS) sincerely an unhappy/ will make the best of this resident.
Please!! Trust the reviews!! Office staff is rude, ignorant and just mean after u sign the lease!!! And litteraly minute after u sign. ( first hand knowledge with Shawna) they care about getting apts rented and not keeping tenants, which is fine I dad won't be here for more than a yr. Just don't ignore reviews. I did and regretting it now!!
The grounds are always taken care of, they clean them every morning. Everyone keeps to them selfs. Great place to live, If you live in the front of the Apartments.... DO NOT MOVE IN IF THEY ARE TRYING TO PUT YOU IN THE BACK OF THE COMPLEX.... THEY DO NOT TELL YOU ABOUT THE FREIGHT TRAIN THAT COMES BY RIGHT NEXT TO THE BUILDING. OR THEY WILL SAY, "OH IT ONLY COMES BY MAYBE ONCE OR 2 TIMES A DAY, BUT NOT AT NIGHT." THIS IS A BIG FAT LIE.... I HAVE BEEN HERE FOR ALMOST 2 YEARS IN THE BACK OF THE COMPLEX... I CAN TELL YOU FOR A FACT, THE TRAIN COMES BY 1-2 TIMES IN THE DAY.... AND FROM 2 ALL THE UP TO 6 TIMES A NIGHT..... ITS WAKES YOU UP JUST ABOUT A HOUR APART IN THE NIGHT.
Looking for convenience, value, and location? You'll find it all at Willow Creek Apartments! Our studio, one and two bedroom homes feature all the amenities you're looking for; oversized closets, private patios with storage, vertical and mini-blinds, dishwashers, and WASHER and DRYERS in every apartment home! Covered parking, 24 hour fitness canter, 24 hour pool/spa. Our prime location puts you minutes from ASU, Mill Avenue, Tempe Town Lake, great shopping, dining, and entertainment. Come in today and see why everyone is making the move to Willow Creek Apartments!