We offer a selection of spacious floor plans designed to meet your lifestyle needs!
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So far the staff has been wonderful, other tenents have been friendly overall appearance of the buildings & grounds is wonderful
The apartment complex is decent looking, with some nice amenities. Apartments have great floor plans, with split bedrooms, which makes it much easier for noise control in the apartment. The apartments overall are decent, but probably not worth the price. The location is nearby the freeways, near Tempe Town Lake, and convenient to access different ares in the city, however, the location overall is not the greatest, with a lot of homelessness and nearby strip bars. Having the gas station right by the apartment can be convenient, but it creates difficulties with traffic and could be dangerous at times, as not everyone pays attention. The staff tries to put on various activities for the tenants, but there are oriented more towards young college kids who live here. There are occasional noise issues with the same population, especially at night, when they occasionally tend to spend time late at night around the main pool area, without consideration for other people who live nearby. The area is noisy from the airplanes that are typically the busiest around 7 am, 7 pm, and 11 pm. The traffic around the apartment is fairly active, but it is not impossible to deal with. The management is difficult to deal with and we have gotten attitudes for simple inquiries, which was totally uncalled for and unacceptable, given our approach. We were given wrong pricing for the apartment that we agreed on, then were offered the same apartment for the higher price. The staff should be better prepared in these situations. We understand it is difficult to deal with a lot of people on a daily basis who themselves can be impossible and unreasonable, however, we have never given any indication to be such tenants, so the approach towards us could have been different. We are customers here, after all.
Move in date was moved from a Saturday to a Sunday by the staff. I had scheduled movers but we couldn't move until they opened at 11. I feel that this is unfair to my moving process. I am a business owner myself and take customer service very seriously, I cannot imagine running my business this way. I hate when you can feel the difference between the owner of a business(someone who cares) vs an employee of the company(collects a paycheck no matter what).
the palms on scottsdale is a great place to call home. the location is great, it's quiet, the outdoor amenities are all above-average and the staff are willing to help.
I really enjoy this apartment complex. As a student at ASU, it is conveniently located near campus and the rates are a lot better than other apartments close to campus. The amenities are also very nice, such as the gym, both pools and the sand volleyball courts. I would absolutely recommend this place to anyone looking for a new place to live.