I have not had any major issues living here for two years. However, the staff could be much more friendly and make a better effort as to not treat residence as a number . When speaking to any of them they approach the conversations without making any effort to make a positive repour. When it comes to renewing a lease they have no tactic to keep you as a resident. I pay ON TIME and cause no trouble. They rather increase rent and push you out than keep an excellent tenant.
Long time to get things fixed. Rude staff and feel like I'm just a number
Employees lack sufficiency in correcting concerns brought to their attention and they are not consistent with management office/great room hours of operation, as published on the doors of each building.
I am from out of state. I had not seen my apt at all before moving in. I was satisfied with not only the full amenities but the lay out and the management treated me with dignity and respect during the entire application process.
Pool isn't heated as advertised. Great room closes early with no notice. Hot tub didn't work properly jets done circulate water like they should they bubble only. No organized activities as advertised
COME DISCOVER A TRULY NEW WAY OF LIFE AT TRILLIUM DEER VALLEY, winner of the 2007 National Apartment Association's Paragon Award. Step inside the great room, nestled in the center of the community, where you can mingle with neighbors around the granite bar with its four flat panel televisions. Revitalize and be pampered with a spa treatment in the massage therapy room or play an interactive game of billiards or chess on one of the many game tables. Trillium went head and shoulders beyond what's expected to create a rich social environment in this brand new community. Perfectly situated near Loop 101, I-17 and the Desert Ridge area with premier restaurants, clubs and shopping. Trillium at Deer Valley and all that it encompasses await you today.
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