all the managers theyve placed in the office are really rude. None of the maintenance men seem to know what theyre doing no matter what the situation, from a leaking sink to a messed up door. Ive had my apt flooded twice because they dont resolve the piping issues in the unit above mine but expect me to get renters insurance. the first time it happened last yr, my kids & I werent even in the unit for a whole week yet. the second time, the unit upstairs was being renovated & when the new residents moved in, I had to interrupt them taking a shower because it was all coming down into the rr & kitchen in my unit.
The Robinson Group is the most unprofessional staff Ive encountered. During the summer of 2019 my apartment was not staying cool. I submitted maintenance requests, as well as spoke with the property manager. Over and over they would come check the AC, giving it a ok saying its running fine. It started leaking, took them a week to come out and look at it. I had a kiddie pool of water in the middle of my apartment. I spoke to corporate who told me that it was hot in my apartment probably because I didnt have the right window curtains and fixtures. Or because I was in a sun facing apartment. During the last summer month they came to the apartment again to temp the walls. One of the walls temped are 92! The wall had NO insulation! No compensation received. No apology. I lived in a inhabitable apartment and I didnt have the resources to do anything about it. I wish I had legal counsel. I just moved out in October. They charged a cleaning fee. I left that place cleaner than when I got it! When I moved in, the construction trash was still in it. Dust everywhere. Paint drippings on the floor. There were no AC filters. Pipes were leaking. Huge holes exposing the walls behind the cabinets. I stopped paying rent due to the living conditions during the summer. Which then put late fees. After they admitted their mistake, they wouldnt even help with removing the late fees as compensation for my troubles living there. DO NOT RENT HERE. YOU WILL REGRET IT.
Supen nice area and Kelsey is really great! Can't wait to call this place home =)
This apartment does NOT deserve any stars. They gave my roommate such hard time regarding the notice to vacate the unit. It was on February 4th, they told her it has to be 30 days notice so thats March 1st. We do not want to wait until then so it was MORE than 30 days notice. Today I went to see Ariana, boy was she very unprofessional and a liar. She said Im responsible for 26 days worth of rent IN April when my lease expires on March 31st.
DO NOT MOVE IN THERE!!! Unless you have kids then this is perfect!
Fully Renovated 1x1 - Welcome to your new home!! - Tides on 28th Apartment Homes in the heart of Phoenix, AZ and is just a few steps away from all your living, dining, and shopping needs. There is easy access to all major freeways and the Phoenix Metro transportation is just outside the door. Our uniquely designed apartment homes feature modern and spacious, Studio, One and Two bedrooms with multiple floor-plans to choose from. Our Full Remodel Includes, New Flooring throughout, New Stainless Steel Appliances, New Kitchen Cabinets, Quartz Counter-tops, New Paint, and Energy Efficient Washer and Dryer in the Unit! Additionally, we have upgraded our existing amenities and added some new ones which will surely improve your lifestyle. Amenities Include, BBQ Grilling Area with Gazebo, Resort Style Pool & Spa, Basketball Court, Golf Putting Green, Playground and Dog Park! Feel free to stop by our leasing office to take a tour! Or go to the following link to have a virtual tour! Phone 602-993-2202 www.tideson28th.com Professionally Managed By: The Robinson Group--Designated Broker Erich Robinson 8970 E. Raintree Dr. Suite 200 Scottsdale, AZ 85260 (RLNE5009259)
Variable Lease Terms Pet Policy: Pets welcome upon approval. Breed Restrictions: No aggressive breeds. Please call for more details.
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