Any repairs needed are always completed in a timely manner, the grounds are very nicely kept, and the property managers make it a joy to make this community a home.
We had some trouble with our plumbing for some time, even some flooding, but the maintenance staff worked diligently to take care of the issue.
Havent lived here yet
The apartment complex doesn't care for your well being as long as they get the rent that's all they care about. My friends roomate bailed on her leaving her with the rent to pay herself and the apartment complex refuses to help.
I was incredibly disappointed with this apartment complex. I loved the room itself but the customer service abilities by the management staff made me never want to live in an apartment complex again I will preface this by saying that I am a young professional and am very intentional to always pay my bills and on time. With that said, I am horrified by my experience. Deborah was unhelpful and it was obvious to me that they were just there to get money. After I moved out I realized 2 months later that they had charged me for random things I was not aware of such as a "cleaning fee" even though the apartment was left bleached and spotless. I accidentally made a burn on a small area of counter space, which apparently costs $170 even though the apartment had plans to put in entirely new counters, paint, etc. That was not the part that made me angry. After never getting a bill, a phone call, an email or any indication that I was left with a balance, I was told that they sent my account to a collections agency. The manager said that they didn't send a bill because there was not a forwarding address on file. That is hilarious to me because on the date of move out I asked them to forward my mail and they said they did not do that. I set up to have my mail forwarded from USPS as instructed and hmm.....still never got that bill. When I worked in customer service, we made minimum SIX due diligence calls for individuals with balances so that they would be aware of it. If they had they decency to call me and make me aware of the balance rather than sit on their behinds and text their friends, I would have paid it without having it go on my credit. It is unfortunate that they have no care or concern for their residents. I would never recommend living here under this management. I am so thankful to never have to deal with them again.
Be the Heart of Phoenix at The Wexler! - Immediate move in available for our newly renovated floor plans. Come enjoy your fresh home with Stainless Steel Appliances including a Gas Stove. Beautiful Hardwood style flooring throughout your apartment home. We also offer flat rate utilities! We also have Be the Heart of Phoenix at The Wexler Apartments. Perfectly located near the heart of downtown Phoenix between I-10, I-17, and the 51. The Wexler has easy access to the Phoenix nightlife and public transportation including the light rail. Entertainment hot spots, abundant shopping, and fine eateries are just around the corner so you don't have to go far to unwind. From the moment you arrive, you'll feel like you've come home. Entertain family and friends in our newly renovated clubhouse or outdoor fire pit. Stay in shape with our newly renovated fitness center or splash into our sparkling swimming pool. Your furry family members are welcome to join you as part of our community, we know pets are family too. Come by today and see why The Wexler is the perfect place to call home. Thank you,
Admin Fee - $150 Application Fee - $50 Deposit - $250 *OAC
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