Great management and staff.
They treat you great till lease is signed and you have moved in, then you can hardly ever get someone in the office on the phone so have to wait for call backs. Water pipes underground are constantly breaking
so lots of inconvenient water shut offs. Maintenance in Apts is not consistent. Either takes too long, or its done in slap dash fashion and ends up having to be redone. I have never met the manager, even when problems happen, everything is handled by asst mgr or more often office staff.
No smoking rules are not enforced nor rules on picking up dog feces.
My apartment was inundated with scorpions. I got multiple stings on my leg because one got into my pant leg. A couple weeks later after the exterminator had been there, I killed 2 on the floor and one that crawled on my arm. When I called the office they said I had to wait for the regular day for the exterminator. I told them I would pay myself for an earlier visit and they were all for that.
They havent changed air filters in over 6 months. No longer clean outsides of windows at least once a year, the list goes on, but they keep raising the rents. I cleaned my apartment before leaving and had given a non-refundable deposit when I moved in, now they are charging me an extra $175 for cleaning the apt and carpet, which I will fight. Office just told me it was in an addendum to my last lease that regardless if you clean before leaving they will charge at least $175.
Dont trust these people!!
There are so many issues. The constantly breaking water pipes, noisy neighbors (3am band practice), trash and dog poo everywhere, unprofessional office staff and property manager, maintenance takes forever and only does small repairs instead of one big repair (ie the AC unit that has been broken since we moved in over a year ago), bugs (giant cockroaches and termites), disregard for community rules (non smoking property with tons of smokers), the office never answerers their phone, I could go on and on. This area has a lot of apartments, find something better.
your prices are getting ridiculous , what is going on here , is the consumer paying for the upgrades ?
Not acceptable pet policy.
Live Your Desert Dream The Retreat is your everyday oasis ideally located on a stunning Sonoran landscape in Deer Valley, Phoenix, Arizona. Our 1, 2 & 3 bedroom apartments for rent feature gorgeous spaces designed for high style and comfort. Modern finishes are sleek and chic throughout. Energy-efficient appliances and an in-home washer and dryer keep the chores under control, while keeping your world effortlessly fresh and beautiful. Convenient to I-17 and the 101, your apartment home is minutes away from major employers such as American Express, HonorHealth, and Honeywell - all situated within one of the area's most highly regarded school districts.
Lease terms are variable. Please inquire with property staff. Pet Policy: Breed Restrictions. Ask for details on deposit and one time fees!
Open until 5:00pm
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