Currently 90 degrees in my apartment, they dropped off a temporary AC unit that does not work. Have placed multiple calls to the numbers and nobody responds to the voicemails. Update: Nearly, 24 hours later they responded to the emergency calls. Great job guys. Please leave the generic and amazingly unhelpful. We are sorry you experienced this please call...
It's my first time using this website, but it seems to be very helpful
Worst place I've ever lived. Staff is rude, management refuses to due proper maintenance. They make you submit an online request for any services, such as broken dryer, a/c leaking, etc, and then the next day they just push it through and say it's been completed, sometimes 5 times before anyone even comes to the door.
Don't live here under any circumstance
Sonoran Flats - Flat Out Sucks!
Things always feel rushed with staff and maintenance and it's clear they have more to do than they can handle. I don't get concrete answers when asking about issues our apartment has and without naming names they held me off on speaking to their manager. Aaron was the agent who did so. Nikki is the manager and I found out only by reading bad reviews about this property. We have been without a functioning unit since move in over a week ago. My concerns or my wife's fall on deaf ears and we feel we are on our own. Maintenance was told specifically on our work order not to enter unless we are home. We have a 60lbs Pit Bull who could be a problem if provoked by people she doesn't know. But maintenance entered four of five times into our unit anyway. We have it all captured on video. The ironic thing is we were at the laundry mat trying to clean our clothes when they tried to enter. Next time we will have our own lock so they cannot enter since they don't follow instructions. And our lease states they can enter without presence but what are instructions for then on a form? They don't follow it. We are actually going to buy our own washer now since they did not repair it even after entering against our wishes and freaking out our dog.
DO NOT LIVE HERE UNLESS YOU PLAN TO PAY FOR YOUR OWN REPAIRS.
Maintenance does not fix the problem the first time. I actually read a review from a resident who was okay waiting 4 times for a repair to be done correctly. Sorry I don't have that kind of acceptance. Better fix it the first time as my pops always taught me. Especially when someone is sitting with no clean clothes. Come on guys!
We wished we never moved here. It's the lone and dreary road for us.
Get this! I tried to remove our maintenance requests and they cut us off the system as a resident. Are we moving soon!!!!!!!!!!!!!!!??????????
I had a great experience. I had all my questions asked by our guide. He was great. Hopefully looking to live there soon.
At Sonoran Flats the essentials and entertainment are only minutes away. Our community is within walking distance from grocery stores, restaurants and shopping. It's close to Desert Ridge Marketplace, as well as the SR-51, I-17 and 101 freeways. We offer one, two and three-bedroom homes with functional layouts, fully-equipped kitchens, and in-unit washers and dryers. Each home has ample storage and an in-suite washer and dryer. Enjoy the beautiful weather relaxing in one of the four sparkling pools, at the playground, or in the Bark Park with your pup. For added convenience, we provide reserved, covered parking and a controlled access gate. To learn more about life at Sonoran Flats, make an appointment by submitting your details on the Contact Us page (top right). For comfort, space and lush surroundings, choose Sonoran Flats. You'll feel at home in no time.
2-15 Month Lease Terms. Pets Accepted. Please call for pet policy.
Open until 2:00pm
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