No one ever responded to my request
If the roaches in my apartment paid rent, it might be worth living here...
In other words, keep looking. I have to BEG the staff to get an exterminator to come to my apartment. Their policy is to only send them twice a month. When they do come they only spray to prevent. Not to treat! That's from the exterminator himself! When you have an active infestation, you need someone out a couple times a week, until the problem is gone!
I have given the property management so many opportunities to make things better, now the office wont answer my calls. I've reported the property to the county. Its unhealthy to live here!
If I could do zero stars I would. This place is horrible. Roaches everywhere, office people are way beyond rude, and maintenance has no idea what they are doing thus leaving you to fend for yourself to fix anything in your apartment. These people moved me into an apartment on the third floor that had a whole in the roof that clearly still needed to be patched right. Low and behold though in the crazy guy when I complain about this and ask to move apartments or even break my lease and its nothing but a fight and I was the bad guy and they were doing me a favor...all in all..do not rent from here whatsoever..this place is a dirty,nasty, joke.
Main office staff are very friendly, specially Molly. Molly has been helping me and resolve any issues since I moved in. Apartment is really nice and spacious. Apartment has a few areas that still need to get fixed but are not real issues. Area is very calm and quiet. Neighbors are nice and friendly. Pool is always nice and clean. Landscape on some areas do need some work. Overall this is a great place to live.
I stayed here for a short time. What you see in the website and what you get are two different things.
Some of the staff members are rude, they don't apologize even if the mistake is by them. First day I moved in, I took a furnished unit, but there was no furniture. No one cared, even after i left the message. Next day when I reported this, the staff member blamed her colleague and didn't even offer an apology for their mistake.
I would not recommend this place if you are looking for something decent to stay.
IT'S TIME . . . TIME TO RELAX AND LOVE WHERE YOU LIVE. Sierra Ranch gives you the best of both worlds . . . the charm of an established community, the park-like setting to relax and enjoy, plus all the style and designer touches this community has to offer. At Sierra Ranch our setting is quite unique, offering the convenience of accessibility to everything and yet a secluded and quiet atmosphere. Our 1 and 2 bedroom homes feature many unique amenities. All the luxuries of Scottsdale without the Scottsdale price. Visit us today and check out our completely renovated units, our brand new dog park and putting green! We're building more amenities to include a badminton court, volleyball court, larger gym, cyber cafe!
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