Premier living for a carefree independent lifestyle! Phoenix Manor residents enjoy an elegant lifestyle with independent and coordinated activities. Phoenix Manor is place to call home.
I'm looking at a very nice and appealing area to live for myself! I love the studio and maybe could upgrade in few months? Perfect for what I'm looking for! 5*****
Layout is nice. Love the luxury but the simplicity of the area
These apartments are the worst my parents are currently living there and they are so rude to my parents the security guard gives me amd my sister crap for visiting our parents management is unprofessional I wouldn't recommend living here if you enjoy family visits
I came to tour their one bedroom apartment. Valerie, the Leasing Manager, showed me around. I expressed a genuine interest in the property. She was very pleasant and gave me the paperwork to complete. I returned on Friday with my papers filled out. I noticed she had changed and was not very friendly. She said the one I was going for available on July 1st was no longer available. First come, first serve. I was disappointed but there was one available on July 9th. I said Great. I really want it. She would look over my paperwork.
I called on Monday because I hadnt heard anything. Valerie was very rude and said I didnt make enough money. I told her I received $2,000 from my mothers estate that I would give to them to put toward my rent as I wasnt off by very much. She said that wouldnt work because it isnt a monthly deposit like the Social Security is, on paper. I asked her if they could make an exception as I would be able to get more when that ran out. She said NO. I asked why. She said Because it is the rules. I said Id like to speak to her boss. She gave me her voice mail. Her boss didnt return my call. I called the next day asking for Valeries boss. The receptionist said she was out on the property. I left another voicemail which wasnt answered. I called the following day asking to speak with either of them. The receptionist said that they both were out on the property. I asked the receptionist if she was making that up. She said she had no reason to fabricate anything so I left a third voicemail.
I have no idea why they didnt accept my completed paperwork nor return any voicemails. I did have sufficient money to pay the rent. I finally gave up deciding that I didnt want to live somewhere where management was so horribly rude and non-helpful.
I just wanted to know what their reasoning was for me to not be accepted.
Valerie and her boss are not professional and should not be in a customer service job. They are a disgrace to the Phoenix Manor Apts.
Nice people, good tour.
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