Floribeth up in the front office is the best! She helped me out and was nothing but the best. Even right before the office was going to close she still took the time to help me out and make sure i was taken care of. Thank you!!
my apartment has baseboards on half the walls but not the other half. Drawers and cabinets were falling apart when I moved in. Drains barely work (shower is more of a hybrid shower/leg bath) water pressure sucks and they shut it off a few hours every week for who knows what. Management changes often. They implemented a gate key card system without ordering enough cards for the all the residents (was on a week or two wait) they walked into my apartment while I was asleep without knocking, to change my air filter, claiming they left a notice on the door days ago when i never got one. Office says it probably just blew away. Visitor parking is rarely available within walking distance. Complex is right across the street from a night club and gas station so there are lots of interesting characters roaming at night. A one bedroom here will run you the same price as a decently furnished much more roomy apartment in a nice area with respectable staff and 2 bedrooms. Don't sign here unless you hate privacy, money, and cleanliness.
I lived there two years. I liked it. My main complaint was that they turn the water off almost every Wednesday for four hours for a "major leak." Yet, after years of doing this, there is still a "major leak" and the cold water is scalding hot. I wouldn't let my little child take a bath because they'd get scalded by the "cold" water.
The grounds are kept nice...everything else: not so good. The pool turns green on a regular basis and they don't keep the tables or pool area clean. This is NOT a gated community as the gates have not worked for over a year. (False advertising!) Constant water problems. Staff make excuses for repairs that have not been made instead of taking ownership and fixing things. Dog poo and stray cats everywhere!
Parking lot gates are supposed to be secured at night yet they have not been closed for over a year. Pools are constantly shut down. And walk through gates don't lock most of the time. Office staff only seems to care about getting new residents. Once you're in they don't have the time of day for you. Apartments and grounds are decent,as well as the area.
At Oakridge, you will surely experience an upgrade in comfort and convenience. Oakridge has been carefully planned to include close proximity to acclaimed schools, enticing restaurants, shopping and entertainment destinations. Just minutes from the I-17 and the Loop 101 Freeways puts Phoenix right at your fingertips. Indulge yourself in the simple luxuries that we offer here at Oakridge.
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