Every issue is addressed in a timely manner. The upkeep of the property is excellent. The office and maintenance personnel are very nice, responsive to your needs, dress appropriately and very knowledgeable on how to respond to every inquiry.
I have been here for over a year and am pretty satisfied. Whenever I have had a maintenance check it has always been handled promptly and they have always been courteous. I would love to see a new and inproved fitness room, maybe have carpet instead of concrete, and maybe have a TV and a free water dispenser in there would be really great.
967 sq ft for $ 1225 is not too expensive but 200 higher than in 2018 if was 100 sq ft larger it would be worth it .
STOP STOP AND READ
THEY CHARGE FOR ADDITIONAL SERVICES IN WHICH THEY DO NOT RENDER.THEY WILL TELL YOU IT WILL BE DONE AND NOT FOLLOW THRU.NOR WILL THEY COMMUNICATE WITH YOU,HOPING THAT YOU WILL ACCEPT THEM DOING NOTHING.BUT CONTINUE PAYING RENT.VERY SAD SITUATION ONCE COMMITTED.
After living there for 4 1/2 years I can give many examples of why not to choose this property. Today I am sharing my frustration with the office staff (which is normal).
I moved out May 31, 2019, turning my keys in the same day. I have been waiting for a refund of the 2 pet deposits I paid. There was not any damage to my apartment so I expect a full refund.
I have left 6 phone messages, emailed, emailed and face book messaged Capilano Properties. I have not had a single response. I expected to receive a refund within 2 weeks of moving out. It has now been 8 weeks.
They have rented the apartment to another tenant. So they are receiving income from this unit. But they still have not processed my refund.
From day one (move in) I have had some kind of problem.going on with office staff. And worse than them.....maintanence. Bottom line - maintenance is a joke!
I would never recommend this property to anyone. Not even an enemy!!
Experience the lifestyle you deserve at Diamonte on Bell. Surrounded by towering trees, this diamond in the desert offers tasteful homes and exceptional amenities. Our spacious apartments feature fully-equipped kitchens, breakfast bars and walk-in closets. Outside, the four expansive pools and patios are ideal for unwinding. The picnic area and playground are perfect for family fun. For your convenience, we have reserved, covered parking and a controlled access gate. To learn more about life at Diamonte on Bell, make an appointment by submitting your details on the Contact Us page (top right). You'll feel at home in no time.
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