If I could give 0 stars I would!
The only reason I did was because I was desperate to find a temporary place and tired of looking. Thank goodness I only signed a 6 month lease! The people in the office are rude all the time. When I was trying to get my lease documents taken care of, I couldn't ever get anyone to answer the phone or even call me back. I have never been treated so poorly. They never told me I could pay rent online, and I never once got a single message with updates about the complex, even though I know many of my neighbors that get text messages with things going on all the time. .
If you live here you will need to buy LOTS OF BUG SPRAY!! There are bugs EVERYWHERE!! I am a VERY clean person and I still find roaches all the time! No matter how many times I have the pest control come spray, there are still bugs all over the place. They charge you monthly for the service even if you don't use it! You can't even leave food on the stove long enough to eat your dinner without bugs coming out.
Carpets were very stained and dirty when I moved in. Yet, they are still making me pay to get my carpets professionally cleaned upon move-out when it clearly wasn't done before I moved in.
I live alone and I pay over $60 a month for water!! I paid less than that when I lived in a 1700 sq ft house with 5 people! You're paying for everyone else's water usage!
And last but not least, as everyone else mentioned - there is zero parking if you have more than 1 vehicle. They are supposed to monitor vehicles in uncovered spots that don't move, but they do nothing about it. I reported several vehicles that hadn't moved in 2+ weeks and nothing was done. Not even a notice put on their vehicle.
Gates have only worked maybe 2 weeks total in the 5 months I have lived here. Side gates are never closed. What's the point in having a gated community if anyone can just walk in whenever they want.
The only positive thing is the maintenance men are very friendly
Friendly staff so far so good
Desert Point Apartments. We offer the most unique apartment homes and community setting this side of west Phoenix. Here you'll find charming comfort at a price you can afford and our location is perfect for easy freeway access to the I-10, I-17, 101, the bus line, grocery stores, and restaurants. We have a professional and responsive management team available to make you feel right at home. There's no need to look elsewhere. Handicapped accessible apartments available. Se habla espanol.
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