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Live the life you've been dreaming of at Canyon Crossroads Apartments. Get ready to experience an all new level of quality, comfort and style. Our one, two or three bedroom apartment homes and beautiful North Gateway location have all been carefully designed to provide you the style, luxury and convenience of a world class resort that you just won't find anywhere else in Phoenix.
1-13 Month leases offered! Your choice, let's work around your schedule.
Im a current resident here since day one this place has been horrible We wanted a first floor since we have children, We secured a first floor only to have a phone call about a week before move in that its no longer available. We had to settle with a second floor floor plan. The day before move in i called to make sure that everything was set for tomorrow because they have shown me nothing but trouble i was expecting it this time, They informed me that they are having a meeting and will not be in the office till late afternoon. They knew about my move in and what day it was months in advance they knew that i would want to be in early to get the keys and start the move. I was able to convince them to give me the keys one day in advance. When we did the walk through 4 days prior to move in i wasnt impressed. Its nothing like how they have the show apartment. The apartment needed work. I want to make it clear that i have lived in apartments for 10 years i have lived in much older apartments too that havent been renovated or say luxury resort apartments. The apartment that they were saying was ready to move in wasnt. They basically cleaned the carpet and splashed paint everywhere. Monica doesnt give a rats butt how its done and who is responsible for repairing damages left by previous residents. She wants to just keep bringing people in and out of here as much as possible without the care of what state the apartment is in. When we walked in there was a dead and alive cockroach once you walked in. Open the cabinet and an alive 3 inch scorpion falls out. sinks are rusted calcium buildup that are forming barnacles left over food everywhere a huge hole in the wall,washer was rusted monica told me that we can just leave because someone will be willing to just live in grime instead of fixing the problem she has proven to us she has a problem with us for some reason I cant wait to leave this horrible place, it has a scorpion problem stay away from building 13 its infested
So let me first say I've lived here for three years and it saddens me because your actual apartment is nice and I love my layout but let me tell you what you're going to go through.... The management that has been here for the past year (was bought by another company) is a complete nightmare. Right now I have people above me that have a hound that literally howls all day long sometimes till 10 PM I've complained for three months and nothing has been done I've asked them to call me back, I've received no call back. I now have a neighbor that is a meth addict that literally has people coming in and out all times of the hours at night screaming and cursing... last week we had gun shots this week we had a lady taken out by ambulance because she was beaten and overdosed on meth. And of course I have to find out every detail on this because people knocking on my door asking me what happened to their mother because they weren't answering their door and gave me the whole story about how I guess they cook meth also in that apartment and everything they did with her mother. I literally have never had a conversation with these people I don't know them I just am having strangers knocking at my door people yelling and screaming waking me up in the middle of the night it's just the way I have to live now. My other neighbor smokes so much weed that basically when I'm in my bathroom it smells like I'm going to get a contact high. I went to the office because I'm literally afraid to take my trash out at night explaining the whole situation and the management has the nerve to tell me with a smile on her face, " you seem upset right now why don't you come back when you calm down have a nice day! " then refused to give me their corporate number so I had to look it up online. she didn't offer for me to come in her office and talk to me or anything else and let me remind you I did not yell curse or anything else I basically explained what was going on and was scaring all the people away
Thank you so much for fixing my dishwasher after continually reporting it didn't work for over 5 years. When someone finally came to look and fix it they discovered it was installed wrong, therefore never worked. After so many years it's great to finally be able to use an appliance I've been paying for. Thanks for finally fixing it after I emailed and told you that you were violating tenants rights by law.
I came to these apartments thinking these are beautiful. I was helped by Jodeci. She was amazing and knowledgeable. After a month or so waiting for an apartment to open up for my move in date. She quit and Hector was fired! I was upset because they were great! The manager who still is there is horrible! Monica is unorganized and has no idea how to do her job. She has no idea what storage units available she will put you on hold for nearly an hour. Then when you call again she says she didnt know you were there on hold! I was put on hold for 30-45 mins 3 times. One time i hung up and came into the apartments and she was gossiping with another employee, i mentioned that i was on hold and she never came back. She tried to blame it on the other person and the lady said it wasnt her. Monica obviously caught in a lie, lied again saying its been busy. No one was in the office and the phones didnt ring the whole 30 mins i was there! Its not just me she is doing this to my husband came down to sign a form Jodeci said he needed to sign. Monica asked him to wait and she helped someone else for 30 mins while he waited. Then she said there is nothing to sign. When there was ! I dont know how she still works here! PLEASE MANAGEMENT that owns this place or someone higher up than her fire her and get someone that actually knows what they are doing and that will treat tenants appropriately
Parking has always been my biggest issue here at Canyon Crossroads. Nine times out of ten if I come home after 8pm there will not be a parking space (covered or non-covered) available in the area assigned to my building. Most times there is at least one vehicle that does not have a parking sticker parked in the area. I'm not sure there is a solution to the issue other than making provisions for assigned parking and providing additional spaces.