This property used to be somewhere I was proud to live. Now you have garbage, clothing, shoes, skateboards, bikes, cardboard and misc items all over the complex that the kids play with. There is a serious problem with dog poop as well as they do not follow breed restrictions as they state on the website or in the lease. The office staff is condescending, unhelpful and gives more attention to prospective tenants. than current tenants. (Watch out new tenants, they won't take care of you for long!) Maintenance and repairs will take at least 6 weeks, unless you call the after hours line and it is emergent to them. Put your money to better use at another property.
The office staff lacks any remote possibility of customer service as well as being completely disorganized. We had a broken dryer that never got fixed so finally my husband fixed it and then a few weeks later they called to ask if we knew if someone had been out there to fix it? Seriously thats your job and no, no they didnt. The propert itself is in rapid decline and the amenities offered either arent what they said or severely lacking in amenity qualifications.
They are very helpful
This apartment complex is outright terrible. They have no idea how to take care of their residents! They hit you with surprise charges, increase rent and other things without any warning. The staff is incompetent and has no idea what they are talking about and even contradict themselves when explaining things. All they did was lie and hide things. If you are looking for a nice place to live, this is not it
Welcome to The Palms at Augusta Ranch, an exceptional collection of 1, 2 & 3 bedroom apartments delivering unparalleled comfort, style and convenience. Each of our luxurious apartments includes a fully-appointed gourmet kitchen, in-home washer and dryer, plus all of the finer touches you deserve. With a peaceful lifestyle in the heart of the East Valley and located within the highly-prized Gilbert School District, your living experience only gets better when you step out your front door. Stroll along the lushly landscaped grounds to our two resort-style pools and relaxing spas, take a turn at the grill at one of the picnic gazebos with BBQs, get your heart pumping in the 24-hour fitness center or enjoy a movie in the resident theater. Located within the master-planned community of Augusta Ranch, you can hit the links at one of the area's best golf courses or experience the great shopping and dining the area has to offer.
Lease terms are variable. Please inquire with property staff.
Open until 5:00pm
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