I went to the leasing office last Friday and put in a work request stating that my air conditioner would not turn off. Not sure what the maintenance man did......now I can't get my apartment thermostat to go lower then 77 degree. I keep my air of 73 degree, went to leasing office to put in another work order requested, the new lease agent they hired is very rude and disrespectful she told me having a working air conditioner is not important, this happen on Saturday, maintenance man comes out states there is a small leak and the head maintenance man will come out Monday to repair the air conditioner he let a portable conditioner until Monday. On Monday I spoke with head maintenance that stated that he would be by take care of the air conditioner, went to the leasing office to file a complaint against lease agent, the manager of the apartment complex apologized for agent and said she would have head maintenance guy take care of the air conditioner, no one has look at the air conditioner since Friday Now it is Wednesday I have going to leasing office again put in a new work order.....now for some reason the air conditioner keep flipping the fuse box........I have no words. I just wish they would fix it!!!!!
They have not updated the pricing with the websites that they advertise on. There is over $ 150 difference from what they advertise to what the monthly rent actually is. When I emailed them for clarification I received no answer to my questions just a generic response about that property.
Horrible place. They look for anyway to nickel and dime you while providing sub-par service. It's the worst place I have ever lived.
They said we had the apartment and the next day we went to finish up n get the keys they said no we couldn't move in due to a low credit score....someone had a higher one so they rented to them.....
Do not rent from these people..they represent fraud in every way..showing you an apartment newly renovated..then rent a rundown..poorly painted..leaky toilet to the second floor..ac broken..under the kitchen sink leaking..hot water tank so small..didn't take care of anything...over.charging you a full month's rent and renovation charges on top of it. Report them to the attorney general's office asap..
CHOOSE ONE OF OUR OVERSIZED APARTMENT HOMES AT AN UNDERSIZED PRICE. At Falcon Glen, you'll be impressed with our unique floorplans that offer convenience and spaciousness. For the size and price, there's no comparison. Located on twenty-five acres, our open grounds give you room to breathe. Best of all, our management team is going to provide the prompt service and attention to detail that you deserve.
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