Welcome to Trails at San Tan apartments in Gilbert, AZ. We don't just rent apartments. From the moment you walk through the front door you'll feel the comfort that makes our residents happy to call us home. Cutting edge amenities, meticulously-groomed grounds, and a dedicated staff contributes to a higher standard of living. Convenient shopping, schools, local museums and parks are all close at hand, with sponsored activities to develop new hobbies while getting to know your neighbors.
Office staff is very professional and polite.
Excellent quality for the price. Very convenient access to stores and shops. Convenient access to ASU Polytechnic.
I think they could have taken better care of the people who park in the uncovered parking that have a covered pass. And Leave the covered parking available.
The customer service isn't good. I've lived in different apartment complexes and this place is one of the worse. The staff hardly ever answers the phone, the maintenance department and how they handle their calls could be a lot better. I've never called maintenance at a complex so much in my life. Fridge stopped working, air stopped working, and the washing machine leaks. When you leave a voicemail they NEVER return your call, so what is the point of having an answering service.
All the staff is very friendly and helpful.