the staff (both maintenance & office are great--very helpful & responsive
Unhappy about living conditions.
Carlyle is a beautiful community with an incredible staff. Not only do they support and provide excellent customer service to their tenants, they also foster activities that support our communities. Highly recommend! #carlylecares
We faced little bit struggle to settle down here in this community initially. Maintenance was poor earlier. Old appliances threw problems on daily basis. Maintenance staff especially new ones are really amazing and made our life here really easy. I request the community personnel to renovate the units.
Since we first got there we came into an apartment with no AC. The storm was not the apartments fault, but not getting back to me like they said they would to get it replaced is. We then had several errors on our lease agreement, we were promised a follow up and again they failed to come through. Rene in general was very rude, at one point she snatched one her snacks out of my two year old. She never followed up when she said she would. We put in our notice and Rene never notated it. We turned our keys early because we purchased a home and we then received a call requesting our keys, and we still have yet to hear about our deposit. I took video of how I left it because when I came to get the rest of my things before We turned in keys, I noticed the lock had been tampered with. This office is very unprofessional and unorganized. Horrible experience.
Carlyle Apartment Homes is the best of outdoor living combined with the ultimate in style, comfort and convenience. Located in the foothills of South Mountain Preserve in the heart of Ahwatukee, our apartments and town-homes provide easy access to an array of exhilarating hiking and biking trails. You can enjoy a sunset walk or ride along the South Mountain Preserve. Challenge friends and neighbors to a friendly game of volleyball or basketball at Carlyle's courts, enjoy our 24 hour fitness center or any of our four pools and three spas. Enjoy the convenience of high-speed internet access, a garage, and an in-home washer and dryer. With everything from one bedroom apartments to three bedroom town-homes, we hope that you'll make Carlyle Apartment Homes your refuge, your retreat, your pet-friendly home.