Apartment Guide

Kenzie

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4501 Old Caldwell Mill Road, Vestavia, AL 35242

Ratings & Reviews

Review
Kenzie

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Overall Ratings
(23 Ratings)

17 Reviews for Kenzie

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Previous Management Company
Certified Resident

Staff is wonderful, location is beautiful, and the community is super friendly!

06-08-2019

Adam W.

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Tried to rent in March the manager seemed ok but gave me the run around.Funny bc I ended up renting from same company in an apt complex 5 miles away and the manager there told me the other complex had available apts and ended up renting from the other.Kinda upset me bc the manager at Kenzie was not truthful and same realtor company rented to me and Kenzie was closer to my daughter so location is not what I wanted.

04-14-2020

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Previous Management Company

WHERE TO BEGIN!? Let me start by saying that everything listed below just scratches the surface: 1 ) When I moved in there was mold growing in the cabinets. Not one cabinet. But at least four. I asked about it and they told me it was my job to take care of it myself by buying some mold killer. I begrudgingly did, and had terrible allergies the entire time I lived there and Im sure its due to mold in the walls. 2) I woke up one evening to the dishwasher upstairs discharging all over the kitchen and ruining anything that was on the counter. I immediately submitted a work order. No response on Monday. (Maybe they fixed it and didnt tell me?) No response on Tuesday (surely they did something and forgot to let me know). No response on Wednesday and the dishwasher again leaked everywhere. So first thing Thursday I called to ask what was going on, and they said they saw the request, but had lost the key to my apartment. They then asked me if I could leave my job (during work hours) to bring them my key and leave it with them so they could make a copy. So after all that, guess what! Turns out the leak was in the upstairs apartment (exactly what and where I told them it was when I submitted the work order) and they could have fixed this on the first day, if they had cared. 3) When moving out, they literally lost all my paperwork. No joke. I notified them two months in advance that I would be moving out and had multiple phone calls, emails, and in-person conversations with staff about it. I then reached out three days before I moved out to see if they needed anything else from me and they told me I couldnt move out. Thank goodness I kept all the paperwork I had them sign to schedule the move out date, because they had zero idea and zero records. Not only this, but time and time again I was promised callbacks when they were looking for the document and they never once called me. I had to call every time after they promised theyd call back by a certain time.

09-05-2019

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Thank you very much for your review. We always appreciate feedback that helps us improve how we serve our residents, so please know that we take your comments to heart. If we can address any unresolved concerns, please email us at [email protected] at your convenience. All the best.

09-14-2019

Previous Management Company

This place SUCKS!!!! Do Not believe the pics. Not worth the money, ROACH infested, the they tack all kinds of fees on to you rent ( electronically) they put you utilities on to you rent and you just have to pay with no explanation. Staff SUCKS ( except for one person) these are money hungry Dogs!!!!!!! If you dont let them know you plan on leaving 60 prior to lease end they put you on month to month and charge you so much!!!!!!!!!!!

03-01-2019

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Thank you for your feedback. Please reach out to our Cares Team at [email protected] so we may further address your concerns.

04-23-2019

Previous Management Company
Certified Resident

Old property that says updated but seriously lacking. Floors in updated apartments are rolled into the parking lot to measure so rocks are installed causing rips. Plumbing needs a rehaul, havac units are old and not inspected, window insulation is horrible so expect huge power bills. Shared water bills, everyone's meter is the same so all your neighbors have the same water bill even if you are one person or a family of four.

12-22-2018

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Thank you for bringing these concerns to our attention. Please reach out to our Cares Team at [email protected] so we may further assist you.

03-05-2019

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Fireplace
Hardwood Flooring
View
Washer & Dryer Connections
Deck
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Furnished Available
Short Term Available
Corporate Billing Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Clubhouse
Emergency Maintenance
Extra Storage
High Speed Internet Access
Laundry Facility
Playground
Swimming Pool
Tennis Court(s)
Trail, Bike, Hike, Jog
Wireless Internet Access
On Site Maintenance
On Site Management
On Site Patrol

Additional Features

Accepts Credit Card Payments (all)
Accepts Electronic Payments (all)
Pets Allowed
Convenient to The Summit, Riverchase
Dens (select units)
Galleria and The Shops of the Colonnade
Icemaker
Oak Mountain Schools
Walking Trails to the Cahaba River
Laundry Facility

Property Details

Kenzie

Welcome to The Kenzie Apartment Homes, a luxury apartment community in Birmingham, AL that you will be proud to call your next home. You will find our beautiful open and spacious floor plans customizable for your wants and needs with amenities that make apartment living easier with our conveniently located community.

Schools

Oak Mountain High School

5476 Caldwell Mill Rd
Grades 9-12 | Public
Apartments Near Oak Mountain High School
9/10
Great Schools®

Oak Mountain Middle School

5650 Cahaba Valley Rd
Grades 6-8 | Public
Apartments Near Oak Mountain Middle School
9/10
Great Schools®

Oak Mountain Intermediate School

5486 Caldwell Mill Rd
Grades 4-5 | Public
Apartments Near Oak Mountain Intermediate School
8/10
Great Schools®

Oak Mountain Elementary School

5640 Cahaba Valley Rd
Grades K-3 | Public
Apartments Near Oak Mountain Elementary School
7/10
Great Schools®

Southminster Day School

1124 Montgomery Hwy
Grades PK-5 | Private
Apartments Near Southminster Day School
No Rating
Great Schools®

Westminster School At Oak Mountain

5080 Cahaba Valley Trce
Grades K-12 | Private
Apartments Near Westminster School At Oak Mountain
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Frequently Asked Questions About Kenzie

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The current availability is unknown for this property.
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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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