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The Grand at Rum Creek

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5621 Hwy 69 South, Tuscaloosa, AL 35405

Ratings & Reviews

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The Grand at Rum Creek

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Overall Ratings
(9 Ratings)

9 Reviews for The Grand at Rum Creek

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Previous Management Company

DO NOT STAY HERE!!!!!!!!!!!!!!!!!!!!!!!

08-11-2019

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Previous Management Company

If I could give lower than one star I would. On June 20th, 2019 I contacted the front office regarding a toy in my room that was completely covered in ants. At the time it was the only place in my apartment that I saw ants. They told me that they would put in a request to pest control. To my knowledge pest control never came. On June 25th, I contacted the front office because my couch was completely infested with ants. They were coming out of the wall and into my couch. Pest control and maintenance came. They caulked the hole in the wall and sprayed the couch and my room. Ive cleaned up my entire house, washed all clothes and etc. On June 29th, at 4 am I woke up completely covered in ants. My bed was infested with ants. They were coming out of a hole in the baseboard and into my bed. I have taken picture and video evidence of all of this. The managers response was to temporarily place me in another unit. Nor did she provide any reason to explain why I had ants on the third floor. By July 10th ants had completely infested my apartment despite claims that pest control (Terminix) came Out every week to do a treatment. The only reason they werent over my bed again as well is because I pulled it away from the wall. They were completely covering the apartment floor. By July 17th ants had infested my clothing bins and my clothes. I got ant bites and ants all over my clothes while trying to wash my clothes that had ants on them. The property manager did not express a capability to fix the problem and instead suggested to move me permanently to another apartment. Without any offered help to assist me in moving. The unit that she tried to permanently place me had broken cabinet doors and the screen to the window was in the closet. I have picture and video evidence of this as well. Its been a month and they allowed the problem to continuously get worse. The manager also neglected to inform me that the base boards sit above the floor so they were able to access my room.

07-17-2019

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Previous Management Company

Niceprice great new to alabama

02-10-2019

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Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there is anything we can do to help you continue to enjoy your home. [email protected], [email protected]

02-20-2019

Previous Management Company

Moved here in August (college student) and havent had many issues with the place! Maintenance requests (only 4 total in 6 months) have been completed either same day or within 24 hours. Pros: big apartments for good price, nice amenities, great gym and pool, good appliances in the kitchen, and so far I have had 2 roommates and have gotten along with them very well. Cons: walls are a little thin but its an apartment complex so dont expect everything to be quiet, the grills at the pool dont work, trash in parking lot after Saturdays but its picked up pretty quickly. Have already renewed my lease until 2020 and cant wait.

01-15-2019

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Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! The grills are now charcoal, we will submit a maintenance request to inspect. Please let us know if there is anything we can do to help you continue to enjoy your home. 205.344.6172, email [email protected],website link: www.thegrandatrumcreek.com

01-29-2019

Previous Management Company

Pretty cool apt complex. May or may not be haunted. Heard a lot of moaning coming from/through the wall. However, one of the employees, not sure his name but was SUPER cute, assured me that if it was haunted, it was by cool ghosts, not those d***head ones from the movies. The amenities and facilities were very nice. I would often go sit by the pool whenever I would randomly get a chill while sitting in my apartment, while also hearing children talk. (I have no children, although the one worker is causing me to reconsider that). The doors that open on their own are a pretty cool feature but still don't know how to make it happen, kind of just happens randomly. Also, the way the walls sometimes ooze green slime is an interesting feature that takes some time to get used to. Overall I give 5 stars because the apt complex is really nice, the worker(s) are super cute, and I don't want to anger the spirits causing them to do me harm while I sleep.

10-11-2018

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Amenities

Apartment Features

Air Conditioning
All Bills Paid
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Hardwood Flooring
Internet Included
Island Kitchens
Microwave
New/Renovated Interior
Oversized Closets
Smoke Free
Some Paid Utilities
Stainless Steel Appliances
Washer & Dryer Connections
Washer & Dryer In Unit
Deck
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Furnished Available
Short Term Available
University Shuttle Service

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Basketball Court(s)
Business Center
Campus Shuttle
Clubhouse
Emergency Maintenance
Fitness Center
Gated Access
High Speed Internet Access
Hot Tub
Individual Leases
Pet Park
Swimming Pool
Wireless Internet Access
Conference Room
Media Center
On Site Maintenance
On Site Management
On Site Patrol
Recreation Room

Additional Features

RENOVATED Conference room and study center
The largest fitness center in Tuscaloosa
Computer lab with Macs and PCs- study room w/individual cubicles
Yoga studio with P90X and Insanity!
Brand New Dog Park!
Movie theater
Stand up tanning beds
Pool
Spin room
Basketball courts
Sand volleyball court
Shuffleboard
Ping-pong
Golf simulator
Pool tables
Custom poker table
Cyber cafe
Freshly Brewed Starbucks
Private shuttle to campus and nightlife
Hardwood-style floor
Stainless steel appliances
Linen closet in bathroom
Full-sized stacked washer and dryer
Extra large bedrooms with Oversized Closets
Large Balcony
Luxury brand-name furniture package included

Property Details

The Grand at Rum Creek

Centrally located between University of Alabama, Shelton State Community College and Stillman College, The Grand at Rum Creek student apartments feature a great collection of roommate-friendly floor plans built flawlessly for college students. With great amenities, including the largest fitness center in Tuscaloosa and a resort-style pool, get the most out of your college living.
Hassle free utilities! Residents are charged for electricity based on usage.

Schools

Paul W Bryant High School

6315 Mary Harmon Bryant Dr
Grades 9-12 | Public
Apartments Near Paul W Bryant High School
4/10
Great Schools®

Southview Elementary School

2601 Southview Dr
Grades PK-5 | Public
Apartments Near Southview Elementary School
3/10
Great Schools®

Eastwood Middle School

6314 Mary Harmon Bryant Dr
Grades 6-8 | Public
Apartments Near Eastwood Middle School
3/10
Great Schools®

Holy Spirit Catholic Regional School

601 37th St E
Grades 7-12 | Private
Apartments Near Holy Spirit Catholic Regional School
No Rating
Great Schools®

American Christian Academy

2300 Veterans Memorial Pkwy
Grades PK-12 | Private
Apartments Near American Christian Academy
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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