THE BEST STUDENT HOUSING EXPERIENCE NEAR THE UNIVERSITY OF ALABAMA!
Located just minutes from The University of Alabama, the Crimson neighborhood surrounds residents in the true comforts of home. Within our community, residents enjoy our resort-style pool, outdoor basketball and sand volleyball courts, and take full advantage of the 24-hour fitness center and full-service business center with free-printing. Pets love Crimson, too, thanks to our two new green-grass dog parks. Fully furnished units are outfitted with 42" flat screen TVs, fully equipped kitchens, hardwood-style flooring and washer and dryers. A complimentary shuttle located in front of the property provides convenient transportation to and from The University of Alabama campus and our surrounding city.
I have lived here for now 4 years and it is just and awful place to live. To be fair the location is good and the looks of the apartments aren't bad. The maintenence has come and "completed the job" but didn't do what the work order requested. They also do more inspections than I ever had to deal with living in the dorms without even a warning. When I first moved in my roommate and I had to completely clean the whole apartment and when my roommate moved out he was charge for carpet cleaning, I lived there the entire summer and the "cleaning" was them raking the carpet. I could keep going but I think the point has been made don't waste your money at this place.
The management makes living here unbearable. The people working in the office have no idea what they're doing and will tell you anything and it is never true. They try to take your money for things you should not be paying for. The apartment buildings are rarely cleaned and are dirty and disgusting. The office is brand new when they definitely should've spent that money on upgrading the actual apartments, but they don't care about their residents. Don't expect maintenance to fix anything.
The apartments themselves are great, but some recent clubhouse updates have been terribly mismanaged. When we signed our leases, we were told that our rent included 24/7 access to the business center, cafe, and gym, but all of them have been shut down for the better part of a month. A lot of that has been due to construction and updates, which I understand, but everything was completed days ago and we still don't have access to the amenities that we are paying for. We were also given no warning about this construction before it happened. They just put signs on the doors saying that the building was closed, so I was on my way into the gym when I discovered that I could no longer use it. I have a severe anxiety disorder and exercise is often the only thing that prevents my panic attacks, so having a 24/7, easily accessible gym was an important part of my decision to live here. If I had been told I would lose access to that, I would have signed somewhere else. I understand that they are creating a better space for future residents, but they are doing at the expense of those of us who currently live here, with no warning or refund.
Extremely disappointed. Daughter rented this apartment for the 16/17 school year. Move-in was difficult. Hallways and stairwells are dark and creepy. Rent was taken in person to the office each month and repeatedly the office failed to post the check for days afterwards. During that lag time multiple emails were sent out saying rent had not been paid. At the conclusion of a one year rental agreement, we continued to get email after email saying we had not paid our rent even though the rental contract had been concluded. When the apartment was cleared by the complex, my daughter was assessed over $180 for carpet cleaning, general cleaning, and a shower curtain left behind. It was outrageous. We were fined for normal wear.
Living at crimson was the worst student living experience I've ever had. I've lived at Crimson since 2014 and I've had issues with the front desk staff and maintenance. There have been times that maintenance has come into my apartment without any consent, notice of inspection, no work order submitted, or any other reason. They have changed management in the middle of my lease and have implemented new "move out inspection policies " that were not discussed or disclosed to any of the residents. I've moved from a 3br to a 2br under the old management with no issue. They are using old inspection sheets from the previous management that do not correspond with the current inspections that they are conducting or the current inspection checklist that was sent via email towards the end of my lease. I have spoken with the assistant general manager who was no help at all. Basically informing me that regardless of the change of management, she could not help me. The 2br unit that I moved into unit had damages that were already in place prior to me moving in and we're a patched up by the previous maintenance and management. I was moved into an apartment that was up to standards for the previous management but not the current management and is being charged for the mistakes of the previous management and maintenance. If anyone is to ever ask about my experience at crimson, I will advise them that the new AND old management were unorganized and would not recommend.