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I really enjoy living here at the Elements of madison apartments..the people are very friendly and the staff stay on top of all your needs..its close to stores and restaurants as well..great place to live
Home sweet home! Ive been here for almost 3 years and any issue Ive ever had has been quickly resolved! Love it.
I lived at The Elements of Madison for 22 months and it was 22 months too long. It started off with a sales associate telling me what she thought I wanted to hear and then didn't follow through, twice! A simple phone call to let me know her plans had changed would have worked, but not even this simple consideration was given to a New resident! There was a problem with one of the toilets leaking water. The water in that toilet ran constantly. It took them 21 days to get it repaired. I would send a notice through the resident portal on their website and the next day it was noted that it was fixed. Not only was it not fixed but no one even got in touch with me. So I would send another note stating it wasn't fixed and the portal stated it was. ARGG! Thank goodness I rented a unit with 2 bathrooms! The water heater in the upstairs unit leaked into my unit in October of '18. They sent someone over at 8 o'clock at night to vacuum up the water and said someone would be looking at what needs to be repaired. Not once was there an offer to test for mold. Yes, the drywall was soaked as well as the moldings and carpet. I reported the water intrusion and the damage it did to the ceiling and surrounding area to the office in Oct., Nov., Dec., Jan., Feb., March, April, May, and June. Every time I was told they would send "the guy" to take a look and fix it. Every month when I paid my rent I brought it to their attention. Did they get their money on time every month? Yes because that was my responsibility. Did they take care of their responsibilities? I think not. I received a notification that I was out of compliance with the rules regarding my balcony and if I didn't get into compliance, I was going to be fined. I had a porch swing(provided by them), a small table, one folding chair and a box of Kleenex. After reviewing my lease, I sent an email through the resident portal asking how was I not in compliance. I was not given the consideration of a response. They w
Apartment 1: There were things still that were needing repair such as the kitchen sick leaked and flooded and shelving the master bedroom closet were suppose to fixed. That was no big deal because they were minor issues, as time went on, more issues surfaced. Pest became a HUGE issue while I was residing there. Every day there would enormous sewer roaches either in the hall, the bathroom, kitchen, or just crawling on the wall. I am a very clean and meticulous person, spiders and a few ants do not bother me, but roaches are a completely different ball game. Pest control would spray the apartment, but somehow they still were able to enter the apartment and live even though the apartment was sprayed. Another issue was the 4 water leaks that I experienced. These were not just minor water; there were water leaks that soaked the carpet in the master bedroom and closet. These leaks even flooded the bathroom with nasty dirty bathtub water and toilet water. I expressed my concerns with Tina and Randall, but the problems still persisted.
Apartment 2: multiple ant piles in the bedroom and behind couches in living room and noisy neighbors.
Apartment 3:I noticed there was not any changes to the apartment expect maybe sweeping. When I moved in the following problem were wrong with apartment, paint dripping and scuff on the vinyl flooring, different color pant on the wall different blinds in the window, master bedroom window missing wind strip, mold in the window, mold/dust/dog hair down side the stove and behind the stove, paint scuffs on the cabinets, mold underneath the kitchen faucet, disgusting under the kitchen sink, the study closet smelled horrible, rusted faucet and stopper, paint and scoffed vinyl around the toilet, dirty toilet rim, dirty and dusty bathtub, bathbathtub stripping dirty and cracked, cracked in the corner of bath up with mold, dirty balcony, and TRASH in the trash that was NOT mine.
STAY AWAY from this place if you value your money.
I ran a bath, because I'm sick. The water came out black. I called for maintenance so I could take a bath in clean water. Now I have to make another appointment for work order for my water heater. I just want a bath
At Elements of Madison, experience spacious 1, 2, and 3 bedroom floorplans with newly renovated interiors. Including two sparkling swimming pools, tennis courts, a state-of-the-art fitness center, and dog park, there is something for everyone at Elements of Madison.
Lease terms are variable. 3-13 months lease. Please inquire with property staff. Pricing is subject to change. Pet Policy: Maximum 2 pets per apartment. $300.00 non-refundable pet fee.
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