The Preserve at Crestwood

I love my unit and I love how when something needs attention Matt is so professional he goes above and beyond to help take care of the problem. Matt is overworked and under paid for the exceptional job he does with very little help. This is a beautiful place to live. I don't really like all of the fees however if you want something nice you have to pay for it

Bug infested. Wouldn't recommend staying here.

They have been making lots of repairs to the complex. Within the last 4 months, they have completely rebuilt all the stairs and are redoing the parking lot. Also, they put in some really bright lights in the walkways! It looks like they're going to be repainting the buildings too. The girls in the office are always so sweet when I come in and Matt always takes care of my repairs for me.

Absolutely the worse apartment I have ever been at. Management has a deal with it attitude. They have absolutely been impossible to deal with. Not only that but there college students flocking in. This is an older apartment with thin walls. I can not tell you how many times I have been awakened at 3 am to partying and Vomit at my door step. I have even came home to a flooded living room. I can only promise regret if you move here.

Lets start off by saying that the one bedrooms does not come with washer and dryer. That is false information. Secondly, I set my initial move in date for this place 01/08/2020. Due to unfortunate circumstances, I did not arrive until 1/14/2020, and my apartment was STILL NOT READY FOR ME! Caroline allowed me to go into the apartment without a checklist sheet, no kitchen drawer, no chandelier, the bathroom tub knobs were broken so no water, the bathroom fan was broken or just making weird noises, rust in the tub, nails all over the front room carpet, and old cleaning supplies and tampons left under the sink. And the light above the vanity in the bathroom is extremely uneven. I am far from satisfied with this place. When I brung everything to Carolines attention she asked for grace as if they didnt receive that due to me moving in 5 days late anyways. I asked to be accommodated for this apartment that they just allowed me to move into without checking on it and nothing has happened yet. Oh yeah and I just received my mailbox key yesterday! Save yourself the trouble! Nice neighborhood but the complex is not worth it, and Caroline is not worth it either. NEVER AGAIN!

Office manger rude. Communicated through text messages; versus face to face or email. Never know whos working front office. People in and out never know your neighbors. Free cable and gym membership was suppose to be apart of the bargain never received. Office manager always on defense wont talk to you without being condescending!