DO NOT... I REPEAT, DO NOT RENT FROM HERE! I was not offered a copy of my lease or the prorated first months rent agreement at move in, both I signed and should have requested at signing I'm fi doing our the hard way... All was good for 6 months, until a month after I submitted a service request for a window repair (lawn care crew threw a rock through my window... 1st floor, it happens). Well, the office staff called me into the office to tell me they were at fault for, and had no proof of, an additional $184 move in costs... 6 months after move in!!! After arguing for an hour, they wouldn't take no for an answer, so I agreed to a payment plan. The next month I had a past due charge for that "payment plan" charge. Since I didn't have a copy of my lease, I knew I needed to jump ship...QUICK. They were actively robbing me. So I moved out 3 months before lease is up, and have since had to go into the office TWICE to dispute some bogus charges. The most recent was my last months bill sent to me on March 16th, 2019, for SUBSTANTIALLY more than any "regular" months rent, and this is my prorated bill. "April 16th", the office manager told me my lease was up, was going to talk to her regional office about fixing my bill, was supposed to give me a call back on March 19th, yet I have another additional $28 charge hit my account (for which I have not received a bill for) since going in to discus the over charges (things for which i never signed a contract for)... unless you're looking for a place to sell drugs out of the front seat of your car on a Saturday morning right in front of two elementary and middle school kids play with their dog (I witnessed this taking place in the same complex that the community Huntsville officer lived in, the complex and parking lot I could see from my pattio), this place isn't for you!!!
Seriously hate I ever signed a lease here, I should have read the reviews first then I wouldve been warned about the roaches,terrible plumbing and lousy maintenance men! Ive had nothing but issues since the day I have moved into this place!
The new staff here is Great Im so happy I stayed around Ms.Ebony is truly great she get the job one and everyone is so friendly in the office Carla always has a smile and Jay makes sure stuff gets done Im very happy with the new crew
I came in and toured with Carla, love her professionalism and customer service skills, I really love the upgrades of the property I actually think in January this will be my new home, Thanks staff at Indigo, for making it an easy choice
I've been living here for about 3 yrs and hands down this is the BEST staff we ever had. They really work hard to make sure residents are happy.
COME SEE WHAT MULTI-MILLION $$ RENOVATIONS LOOK LIKE! The Indigo at Grissom combines award-winning design concepts and a commitment to luxury that will create the finest, most distinctive, rental living experience in Huntsville. One and Two bedroom apartment homes are available as well as a limited number of garages/small storage units. Our community will include a Resort Style Pool, Outdoor Cooking Facilities, Dog Park, and a State of the Art 24 Hour Fitness Center just to name a few.
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