Property management has declined over past couple of years--lawn care is average, mediocre car wash area, not the friendliest manager, takes forever to assisit with noise complaints, trash is ALWAYS backed up out of the dumpster gate and is an eye sore, can't transfer to another unit without a new application, no military discounts, minimal community activities. Look around to compare and see for yourself.
I currently live here and have been really happy with my stay! The neighborhood is kept very clean and the apartment has been everything I wanted and more!
Terrible Service by the staff. Just because someone doesn't have the best credit doesn't mean you should outright deny a person rent. An organization whom exercises proper customer service would try to work things out with a potential customer. I went through a divorce two years ago which caused my credit to dive. I was up front about this with the leasing office. They treated me like I was some sort of an outcast. Just because someone has a poor credit history especially due to divorce or identity theft, it doesn't make the person a criminal. I offered to pay several months pro-rate rent and a higher deposit but no such luck. I guess a person earning $125,000+ but who has gone through a divorce isn't good enough to be a resident at this place. To the leasing office, stop being so judgmental and arrogant. I hope you all never have to go through what I had to. Avoid this place and go to Colonial Grand, it is a much nicer complex and the staff there are much more understanding and will try to work with you.
Ive never met such horrible people. You can find an apartment that looks much nicer than this for cheaper. The management is very condescending and will find all different types of ways to steal money from you when you move out. They will come into your apartment without your authorization as well. Terrible rude people
From the beginning it's been horrible attempting to deal with management here. We wanted to move our Satelite tv here and when we signed our lease we were told we could bring it. When the tv company came out for install they had to receive a letter from the apartment manager stating they could place it on the balcony. We were denied the letter and told by the apartment manager that they "did not like the look of satelite dishes" on their property. I have a contract with my tv service and that meant I would have to pay a contract end fee. I was told that the landlord must allow one place to install the dish by law and thus ensued a 2 week ordeal of trying to convince the property manager that they must follow the law. Eventually we were told we could place in on our balcony. When I initially moved in, the AC did not work. We have had several times that the maintenance would enter the apartment while sleeping since we work night shift. There were no notices, just waking up to find strange people in our home, which was startling to say the least. Most recently I got a service animal based on my doctors recommendations. After filling out the forms with the apartment manager to send to my doctor, the apartment manager told us that we must schedule an appointment with my doctor to fill out those forms. I scheduled an appointment which was for June the 19th and delivered a letter fulfilling the reason for the 5lb poodle was for a disability per my doctor. The apartment manager placed a letter on our door threatening to evict in 7 days and they stated they would review but that the letter and eviction date still stood. All the while the apartment manager has referred me to speak with her attorney, however the attorney office stated they cannot speak with me and that the decision is the apartment manager's to make. Upon telling the apartment manager she did not respond for 2 of the 7 days and states she does not know yet if they will accept and ESA Letter and need to mail a
Ashbury Woods welcomes you with modern conveniences such as an exercise facility available 24/7 and an outdoor pool to lounge around. Each 1, 2, and 3 bedroom apartment home was designed with an accent on traditional Southern charm, all while maintaining details that support a luxury living space. Well-proportioned rooms, ample closet space, an in-suite washer and dryer and more mean every suite lends to a comfortable home. Ashbury Woods is perfectly situated near restaurants, businesses, entertainment, and grocery stores, and residents can enjoy quick access to the Polaris manufacturing plant and the Redstone Arsenal via Gate 7. Life at Ashbury Woods is sweet - come by today to see your new home.
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