Overall experience is awesome. The community is great and the staff is even better. All service issues that are submitted are handled in a timely manner and with a level of professionalism and kindness that I've never seen anywhere else. While parking can sometimes be a bit tricky, the location of this awesome complex is almost unbeatable!!
Nothing worked the floors were horrible the varnish came flaking up first time I mopped, dishwasher was never fixed, the bathroom tub wouldn't drain and had dirty backwash that made the tub look like a homeless man bathed in it. Then a year after they attack my credit saying I owed them a extra month for not giving prior notice, when I had communicated verbally and written on final lease signed that I was not continuing said lease at leases end. Then switch it to it's the same amount owed but for damaged floors, the same floors I complained about and stated were in horrid condition when signing the moving in checklist. Overall a complete slum priced at 850 for a single bedroom. Would advise anyone and everyone to avoid any property associated with this company.
I had mice and management did not respond quickly to the issue.
They "improved" the gym by adding equipment which means less space. Added a rock climbing wall noone uses. Added bikes by putting them in a hallway. Made guest parking more complicated. Took away the lounge area by the pool because they think we will workout in an outside corridor. They reject packages family send me that I have no reason to expect so I have to go downtown to get them. Btw, I'm not a repeat offender.
Everything is good except the windows and the washers(when they backflood). And the water pressure is a little iffy
The Highlands Apartment Communities are known for taking historic charm and adding luxury and modern convenience into apartment homes. We manage 7 separate locations that span across Highland Park, Southside and the Lakeview Historic district. The Highlands Apartment Communities specialize in maintaining properties that helped to put the magic into the Magic City!In an industry that is losing its personal touch, our company takes pride in setting ourselves apart by personally escorting each potential resident throughout our communities! We gladly put forth the time and effort to show you that as our customer, YOU are our most valuable asset!
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Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: $300.00 non-refundable pet fee. Restrictions: $300 for first pet, $100 per additional pet (Includes caged pets)
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