The staff was very friendly. Loved the set up of the home.
Peaceful and quiet! The apartments are also beautiful! Get exactly what you pay for! :) already have recommended people here:).
Well I enjoyed my time at Somerset at trussvillle - somewhat. My neighbors were friendly and it was always quite. However, the staff in the leasing office were the worst! Heatherly, the property manager was very condescending and rude! I had a rodent in my apartment and it took me pretty much to harass them and step out of character to place traps and poisonous. Also, I was informed that the APS service that the people in the apartment complex pay for does not cover rodents - only insects. There was a hole behind the oven the rodent came from and no one came to cover it up to prevent the problem from happening again. So I stuffed a sock in the hole. This happened in August 2018 and when I moved in March 2019 the issue remained unresolved! The sock was still in the hole (shaking my head). Parking is terrible! If you come home late just prepare the park on the curb or two buildings over. The laundry facility that is in the club mohair is a total rip-off. You pay $1.75 to wash and $1.75 to dry. The washing machine is so small and I can only advise for future residents to invest in a washer and dryer for themselves. This place just wants your money and only cares about the outside appearance of complex.
I went to Somerset at Trussville. Both the leasing rep, Maryann, and the manager, Heather gave very poor service. They were not friendly and offered zero information about the features of the property. I had to ask pointed questions about basic things like the pool, fitness area etc. I was never shown either one. I almost felt that I was being a bother to both of them. Why would I choose to live where obviously I am, for some odd reason, not welcome? The property itself is nice but looks older than it actually is. I liked the apartment itself but based on how I was treated, I absolutely will not be paying to live where I am not wanted. If you value good service, please avoid Somerset at Trussville.
My husband and I lived in Somerset at Trussville for two years. No pets. No children. We paid over $1100 each month for a 2/2 with a garage and that included water, sewer, garbage, and required insurance (only covers Somerset). When we moved in, we were NOT told that the new carpet installed was expected to last 5 years. At the move-out inspection, we were told by the assistant property manager that the carpet had a buckle in it and there were areas with significant wear and that we would be paying to replace the carpet. I can assure you that all we ever did was walk on the carpet normal wear and tear! I have watched the carpet and padding be cut outside on the sidewalk and installed in many of those apartments over the course of the two years I lived there. It is my opinion that it is VERY CHEAP quality and is not made to last more than one year. We consulted with a lawyer and were told that the lease is written in such a way that they can force their residents to pay for anything that the management deems not to be normal wear and tear. You have 15 days to pay 50% of the final bill or they will send you to collections. We took the advice of the lawyer and paid our bill in full because we felt it wasnt worth having our credit ruined over. I have since spoken to several former residents and they have the same story as ours. While the lawyer told us that what they are doing is not illegal, it is very much unethical. I have also spoken to a former employee of Somerset who told me that, as a leasing agent, she was not allowed to do final inspections, but she did notice that, more often than not, security deposits were seized to cover damages and carpet was replaced at even the slightest hint of a stain.
Please also know that these apartments are in the City of Birmingham. Zoned for Birmingham City Schools NOT Trussville.
Somerset at Trussville provides easy access to I-59 and is close to the Pinnacle Shopping Center, while offering a comfortable, natural setting. Featuring a leash-free dog park, this pet-friendly apartment community has a beautiful creek running along two of its borders. The studio, 1-, 2-, and 3-bedroom townhome-style apartments offer ground-level private entries, attached and detached garages, 9-foot ceilings, washer/dryer connections, walk-in closets, garden tubs, and central air. Somerset at Trussville features a clubhouse with resort-style pool, 24-hour fitness center, business center with free Wi-Fi, 24-hour emergency maintenance response, and on-site management.
Lease terms: 7-14.<BR>Pet Policy: Maximum 2 pets per apartment. Restrictions: We are a very pet friendly community and cannot wait for you to bring your pet with to your new home! Speak with a leasing representative for complete details.<BR><BR>We Allow:<BR>Cats, birds, salt and freshwater fish, most exotic pets, small furry animals & most dog breeds. (Restricted breeds: Terriers, Pit Bull, Rottweiler, Doberman; Conditional Breeds: German Shepherd, Chow Chow, Malamute, Akita, Wolf/Wolf Hybrid, Unknown mixed breeds, Mixed breeds that include breeds from the Restricted list).