The Hub at Auburn prides itself in offering you not only superior apartments, but also a quality lifestyle that is designed for everyone. We offer convenient individual leases, roommate matching services and resident activities. Not only is The Hub at Auburn close to Auburn University, Southern Union State Community College and Tuskegee University, but The Hub at Auburn is also conveniently located on Auburn University's Tiger Transit route and has a covered bus stop for our resident's convenience. The Hub at Auburn has everything a community needs with a sparkling pool, fitness center, business center, basketball court, volleyball court and more.
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I live at Auburn Crossing (attached to the Hub but owned separately) and all our mail/packages come to their office, so I deal with the staff from time to time. While the staff is cordial, the overall level of service is poor. The office is often closed at random times with no explanation, even though their website states that they should be open. This especially happens on weekends. All packages are stored inside the office, so if they are not open, there is no way to retrieve an important package. If you order things online often, I would not recommend living here.
I have been asked this quite often because people have heard horrible things about the hub. this past year the hub gave me a room without electricity and had me waiting 2 months to fix it. They were very unprofessional, the workers were rude, the maintenance workers did not clean up after themselves when they completely destroyed not only my room, but our living room. they always left our door WIDE OPEN. The manager would say things and not act upon them like when my roommate wouldnt pay the water bill, he said he would have a meeting with him and never did. And the situation im going through at the moment is that the prior employees did not tell me I had to pay to move from one room to the other in the same apartment, and that I had to take everything out and move back in on the 16th of august. all they told me was to let them know what room ill be switching to and they would put it in their system. no mention of me moving out or of me having to pay. Luckly the new manager is helping me through this as I dont even live in the state. Last year was horrible, hopefully things will change. The apartment yes is pretty, but you can hear everything your neighbor is saying or if someone is walking by you could hear their whole conversation.
It is nice for the price but I think the prices went up again. Management was replaced and improved with my time here. Maintenance is very good and quick to respond. I am a college student but an old soul at heart and it is a little too loud for me. I would have left sooner if not in a lease agreement.
It's generally a nice place to live. Not a lot of through traffic. A little slow and unorganized in regard to maintenance requests issues. The management and employees are friendly and helpful and always welcome with a warm smile.
Office person was very helpful and did a great job with the paperwork and the tour. The main facilities and demo apartment are nice and clean and updated. Hopefully the demo represents the actual apartment look, but I have my doubts since the buildings are a little older and some outside updates are not done like the first set of buildings on the property. Therefore giving the impression that the same goes for the inside since we did not see any actual available apartments.