If something needs to be fixed in your apartment home, it’s important to know when to call apartment maintenance services. Here is a guide to working with apartment maintenance services to fix problems in your apartment home.
Be aware of typical maintenance assistance
If something breaks due to normal wear and tear that was part of your apartment space before you moved in (plumbing fixtures, major appliances), chances are the repair is covered as part of your lease agreement and should be fixed by your apartment community maintenance team at no charge to you, the resident. This could include something as small as a clogged drain to something as dramatic as a foam-spewing dishwasher.
If the damage was caused due to negligence or an accident caused by the resident, apartment maintenance will likely fix the broken item, but may charge the resident for the repair or take the cost of the repair fees out of the renter’s security deposit. A broken window, for instance, might fall in this category of repair.
From time to time, the service team may perform regular maintenance or make upgrades to apartment fixtures or appliances. In these cases, the resident should be notified in advance when the maintenance or upgrade will take place.
Always ask maintenance services first
If something is broken in your apartment, always ask apartment maintenance services before trying to fix the problem yourself. Attempting to fix the issue might only make it worse and could even violate the regulations of your lease agreement. When in doubt, it is better to call maintenance services first to help you take care of apartment issues.
Always call in a timely manner
Because problems rarely go away on their own, do contact apartment building maintenance as soon as an issue arises in your apartment home. If you wait for a problem to get worse, you could be liable for more damage done to your apartment. Be proactive and let a service professional make the right call for the situation.
Do, however, follow the guidelines established by your community for requesting maintenance assistance, and use the proper contact method. If a problem is truly urgent, a middle-of-the-night call might be warranted. If the issue can reasonably wait, respect your maintenance team by waiting for the appropriate time to get in touch based on the situation.
Never feel embarrassed about calling maintenance services
No matter how large or strange your problem may seem, chances are that maintenance services has seen it before. Never feel embarrassed about asking for help! These professionals are equipped to fix your apartment unit break-downs better than anyone else.
Photo Credit: Shutterstock / Kurhan