• Firstly, even before talking with a mover, decide what household goods will be shipped and what will be sold or given away.
• Consider whether or not you would like the mover to pack your stuff and what other types of additional services you may require.
• Call or e-mail the movers you are considering for the job and ask for an estimate. Get a relocation consultant to survey your home and prepare a written estimate.
• Ask prospective movers how long their estimates are valid for and whether it is binding.
• Never accept an estimate over the phone and do not consider using a company that offers you this service.
• To get a more accurate estimate, inform the mover of any possible difficulties and problems (i.e. parking problems, road access, street accessibility, time restrictions, stairs, elevators, etc.)
• Avoid extra charges. If the moving crew has to carry your load more than 75 feet from the moving van to your door you may be charged for excessive distance.
• To check the reliability of the moving company you can contact the local Better Business Bureau to inquire about the company's complaint record.
• Ask your friends, family and neighbors for recommendations and advice on movers.
• Check for the DOT license number, as all movers are required to be licensed. However, interstate movers are required to meet two additional criteria:
1. Publish their tariffs and make them available to anybody who requests a copy,
2. Participate in a dispute settlement program and offer neutral arbitration in the event a dispute arises.
• Ask all movers for references.
• Be sure to understand the coverage for loss or damage of your shipment. All licensed movers must provide liability for the value of goods they transport.

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